M1 vs. Ramco ERP

Implementation is by far the weakest link in the ECI/M1 process. Although the tool is powerful, the client is expected to drive the process of learning the tool, planning the meetings with consultants, identifying risks and making mitigation plans, etc. without any samples, guidance or assistance on the part of ECI. The tool is best suited to high volume, standard product manufacturers who build to inventory or to order without much variation. The shop floor routing and time tracking are straightforward if you can master the convoluted Unit Of Measure calculations. The tool is either hosted locally or accessed through Remote Desktop. Shop floor is web enabled but the main desktop for M1 is still a relay which makes connectivity a potential issue. Moving this platform to a truly web hosted environment would substantially improve connectivity and eliminate compatibility issues with Apple products

Incentivized

It provides a complete real-time solution on the go, if possible. Complete with all the features. I would definitely recommend this
to other businesses to have in their ecosystem for a complete understanding of
cloud-based digitization of business operations. Best choice for transforming the cloud-based organization into digital transformation.

Incentivized

• Manage inventory counts. Good precision on quantities in and out, through shipping, MI, MR, and receipts.
• Job costing shows great details on labor, operations, and materials to be used. I wished that would do better in outside operations that would return, but we still think it is great.
• Ability to track changes (changelog), showing all changes that had in a particular place. Such as where, when, and by whom a line item unit price was changed in a PO.
• Link, traceability, keeping history. If done correctly, it is amazing to keep the history of a part/lot.
• The amount of user rights/customization is unbelievable. It can be hard to set up in the beginning, but it is great that you can give some very specific access to a user, and it is not (in general) as a package.

Incentivized

• I am pretty much impressed by their unified solution for every problem, workflow-based approach, and real-time optimizing engine in memory.
• Interference of Ramco ERP is the reason for choosing it.
• It is a completely cost-effective and reliable ERP solution.
• The best feature that helps me to keep working on Ramco ERP is that it easily integrated with other existing software very easily.

Incentivized

• Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
• We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
• Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.

Incentivized

• The biggest drawback I have been facing while using the platform is that there must be no compromise on security. There is a need for a few changes in security and data control which helps businesses to trust Ramco ERP more.
• Data migration is a bit of hard work along with the reports that are not giving expected results, which need improvements.

Incentivized

Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio

Incentivized

I have
been using this software for some time where I have changed my organization
setup with the help of Ramco ERP and it leads to being the best choice, as it has
all the features that are needed to be the best. All the processes are very streamlined, easy to
use, and the real-time inventory stock update is amazing.

Incentivized

Support has been great and timely

Incentivized

The support team is best in their respective tasks.
They are very supportive and responsive to the messages, listen to the problem
carefully, and provide a solution on the go. If it is not possible, they will
respond after time with the workable solution.

Incentivized

Our customization requirements were not that high and based on a price/cost benefit M1 was the winner. SAP was considered but the upfront costs and challenging learning curve together with the lack of flexibility in the SAP HANA public cloud version made the M1 choice more natural. SAP Services is usually more expensive compared to M1.

Incentivized

• Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash

Incentivized

• Support team is great; it helps me where I am stuck.
• It has a very intuitive nature and is very well designed on modernized UI to have the best workflow.
• I am very much satisfied with their services and features they’re offering.

Incentivized