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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lyssna

    Score7.5 out of 10
    N/ALyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…

    $0

    per month per seat

    UXArmy

    N/AN/AUXArmy is a user research platform. From ideation, testing prototypes to refining fully launched products, UXArmy gives teams access to critical insights, empowering designers, product managers and marketers to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy can be used to watch real users engage with a product and messaging, revealing emotional insights in addition to stats. With screen and video…

    $99

    per month

    Pricing
    LyssnaUXArmy
    Editions & Modules
    Free
    $0
    3 seats included
    Basic
    $89
    per month 3 seats included, maximum 10 seats
    Pro
    $199
    per month 3 seats included, maximum 15 seats
    Enterprise
    Contact Sales
    custom seats
    Starter
    $0
    per month
    Essential
    $99
    per month
    Organization
    Custom
    per year
    Offerings
    Pricing Offerings
    LyssnaUXArmy
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.UXArmy panel participants are only available as an add on for paid plans
    More Pricing Information
    Best Alternatives
    LyssnaUXArmy
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.3 out of 10
    Dovetail
    Score8.3 out of 10
    Enterprises
    Optimal
    Score9 out of 10
    Optimal
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LyssnaUXArmy
    Likelihood to Recommend
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LyssnaUXArmy
    Likelihood to Recommend
    Lyssna
    UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    Pros
    Lyssna
    • Rapid user feedback
    • Demographic targeting
    • Well presented results
    • Easy to use
    • Relatively inexpensive
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    Cons
    Lyssna
    • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
    • Bring back the navigation test type
    • Add additional test types
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    Usability
    Lyssna
    Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    Alternatives Considered
    Lyssna
    UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    Return on Investment
    Lyssna
    • Increase in testing frequency per quarter.
    • Increase in approved projects for developments.
    • Few reverts per project.
    Incentivized
    Read full review
    UXArmy
    No answers on this topic
    ScreenShots

    Lyssna Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    UXArmy Screenshots

    Screenshot of the client dashboard where clients can create tests for their prototypes, websites, mobile Apps, Mobile websites, web apps. They can check the overall progress of every test and they can also navigate to each test and see their progress and details as well.

They can check their account summary, top-up their account (via both PayPal and Debit/Credit cards) with credits to use in recruiting UserAdvocates to take the test.

They can also navigate to account settings from the dashboard.Screenshot of a section that displays all the tests and any test can be selected to see the details of the response of the test. A new test can be created from here too by clicking on the "create test" button in the upper right corner of the screen.Screenshot of an example of the 2 ways to recruit for a test:

1. Up to 10  team members can take tests for free.

2. Testers can be recruited from the UXArmy's pool of testers from all around the world with a detailed demographic and behavioral filters like the country they live in or what language they speak, the mobile device they use, what gender they are, what shows they watch on TV, etc.