Lyssna vs. Solid User Tests

Lyssna

Solid User Tests

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lyssna	Score 7.4 out of 10	N/A	Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…	$0 per month per seat
Solid User Tests	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a…	$252 one-time fee per study

Pricing

Lyssna

Solid User Tests

Editions & Modules

Free: $0
3 seats included
Basic: $89
per month 3 seats included, maximum 10 seats
Pro: $199
per month 3 seats included, maximum 15 seats
Enterprise: Contact Sales
custom seats

Single: $249
one-time fee per study
Pro: Starts at 99
per month per user
Enterprise: Price on request
per month per user

Offerings

Pricing Offerings
Lyssna	Solid User Tests
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

Discount available for annual plan. Panel responses are priced seperately.

Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors)

More Pricing Information

Community Pulse
	Lyssna	Solid User Tests

Best Alternatives
	Lyssna	Solid User Tests
Small Businesses	Smartlook Score 8.2 out of 10	Smartlook Score 8.2 out of 10
Medium-sized Companies	Optimal Score 9.1 out of 10	Optimal Score 9.1 out of 10
Enterprises	Optimal Score 9.1 out of 10	Optimal Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lyssna	Solid User Tests
Likelihood to Recommend	8.0 (5 ratings)	- (0 ratings)
Usability	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	Lyssna	Solid User Tests
Likelihood to Recommend	Lyssna UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires. Incentivized Calvin Pedzai Senior UX Designer Read full review	Solid Technologies AG No answers on this topic
Pros	Lyssna Rapid user feedback Demographic targeting Well presented results Easy to use Relatively inexpensive Incentivized Lee Preston Conversion Rate Optimisation Consultant Read full review	Solid Technologies AG No answers on this topic
Cons	Lyssna Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc. Bring back the navigation test type Add additional test types Incentivized Verified User Anonymous Read full review	Solid Technologies AG No answers on this topic
Usability	Lyssna Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired. Incentivized Verified User Anonymous Read full review	Solid Technologies AG No answers on this topic
Alternatives Considered	Lyssna UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour. Incentivized Verified User Anonymous Read full review	Solid Technologies AG No answers on this topic
Return on Investment	Lyssna Increase in testing frequency per quarter. Increase in approved projects for developments. Few reverts per project. Incentivized Calvin Pedzai Senior UX Designer Read full review	Solid Technologies AG No answers on this topic
ScreenShots	Lyssna Screenshots	Solid User Tests Screenshots