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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lusha

    Score8.1 out of 10
    N/ALusha is a sales intelligence platform designed to help businesses get their next customers. The platform provides access to a compliant global database of companies and decision-makers, powered by insights from over 1.5 million users.

    $0

    (for 50 emails and 5 phones for 1 user)

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    LushaZoho CRM
    Editions & Modules
    Free
    $0
    50 emails and 5 phones for 1 user
    Pro
    $49
    per month per user
    Premium
    $79
    per month per user
    Scale
    Custom Pricing
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    LushaZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details25% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    LushaZoho CRM
    Considered Both Products
    Lusha
    Chose Lusha
    Rocketreach i think they also have more source of database
    Incentivized
    Zoho
    Chose Zoho CRM
    I've selected Zoho because Zoho is very user friendly and not too expensive to use. It is a very good CRM platform if you're planning to implement and starting to use CRM for the first time. This platform is very good for the employee size of 10-100

    Their customer service is …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    87 Answers
    93%
    Would buy again
    226 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    79 Answers
    97%
    Delivers good value for the price
    228 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    87 Answers
    95%
    Happy with the feature set
    232 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    95%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    78 Answers
    87%
    Implementation went as expected
    180 Answers
    Features
    LushaZoho CRM
    Prospecting
    Comparison of Prospecting features of Lusha and Zoho CRM
    Feature
    Lusha
    8.8
    90 Ratings
    13% above category average
    Zoho CRM
    -
    Ratings
    Advanced search8.611 Ratings00 Ratings
    Identification of new leads8.788 Ratings00 Ratings
    List quality9.213 Ratings00 Ratings
    List upload/download8.484 Ratings00 Ratings
    Ideal customer targeting9.012 Ratings00 Ratings
    Load time/data access9.24 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Lusha and Zoho CRM
    Feature
    Lusha
    8.1
    101 Ratings
    4% above category average
    Zoho CRM
    -
    Ratings
    Contact information8.2101 Ratings00 Ratings
    Company information8.496 Ratings00 Ratings
    Industry information7.793 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Lusha and Zoho CRM
    Feature
    Lusha
    8.3
    93 Ratings
    11% above category average
    Zoho CRM
    -
    Ratings
    Lead qualification process8.079 Ratings00 Ratings
    Smart lists and recommendations8.410 Ratings00 Ratings
    Salesforce integration9.331 Ratings00 Ratings
    Company/business profiles8.381 Ratings00 Ratings
    Alerts and reminders7.928 Ratings00 Ratings
    Data hygiene9.014 Ratings00 Ratings
    Automatic data refresh7.882 Ratings00 Ratings
    Tags8.02 Ratings00 Ratings
    Filters and segmentation8.119 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Lusha and Zoho CRM
    Feature
    Lusha
    7.9
    7 Ratings
    6% above category average
    Zoho CRM
    -
    Ratings
    Sales email templates8.06 Ratings00 Ratings
    Append emails to records7.82 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.5
    288 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.5279 Ratings
    Workflow management00 Ratings8.3266 Ratings
    Territory management00 Ratings8.8196 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.8248 Ratings
    Contract management00 Ratings8.8203 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Interaction tracking00 Ratings8.1249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.4
    221 Ratings
    11% above category average
    Case management00 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.6
    266 Ratings
    13% above category average
    Lead management00 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.5
    263 Ratings
    11% above category average
    Task management00 Ratings8.5248 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    Reporting00 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.5
    258 Ratings
    12% above category average
    Forecasting00 Ratings8.5216 Ratings
    Pipeline visualization00 Ratings8.4235 Ratings
    Customizable reports00 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.3
    277 Ratings
    10% above category average
    Custom fields00 Ratings8.4275 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.4
    266 Ratings
    1% above category average
    Single sign-on capability00 Ratings8.4231 Ratings
    Role-based user permissions00 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    13% above category average
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    17% above category average
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Lusha and Zoho CRM
    Feature
    Lusha
    -
    Ratings
    Zoho CRM
    8.7
    230 Ratings
    17% above category average
    Mobile access00 Ratings8.7230 Ratings
    Best Alternatives
    LushaZoho CRM
    Small Businesses
    Owler
    Score9.7 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    UpLead
    Score9.7 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail
    Score8.9 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LushaZoho CRM
    Likelihood to Recommend
    8.8
    (101 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    7.6
    (42 ratings)
    Usability
    8.2
    (4 ratings)
    7.8
    (172 ratings)
    Availability
    9.0
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    8.0
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.0
    (4 ratings)
    6.1
    (69 ratings)
    In-Person Training
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    8.9
    (83 ratings)
    5.6
    (16 ratings)
    Configurability
    7.0
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    9.5
    (21 ratings)
    Ease of integration
    8.0
    (2 ratings)
    7.2
    (5 ratings)
    Product Scalability
    8.0
    (1 ratings)
    5.7
    (6 ratings)
    Professional Services
    9.0
    (1 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.8
    (13 ratings)
    User Testimonials
    LushaZoho CRM
    Likelihood to Recommend
    Lusha
    I leverage Lusha daily to powerfully qualify and enrich my leads in multiple ways: from supercharging data extracted from CSV files to seamlessly populating phone numbers and email addresses directly from LinkedIn.However, the HubSpot CRM integration truly needs simplification. While I frequently use the standard sequences, I strongly believe they could be dramatically improved by combining email, InMail, and even audio messages. And finally, the conversations module, currently in beta, shows immense promise!
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
    Read full review
    Pros
    Lusha
    • Identify prospect from Linkedin/Sales Navigator pages
    • Show email ID and phone numbers of the prospect
    • Reflect the correct/complete name of the prospect
    • Suggest contacts from similar profiles
    • Copy/edit option available for better user friendliness
    • It shows relevant information of the prospect's company as well
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Lusha
    • It would be nice to have a general idea of how many contacts it has information for on a particular account at the very start before scrolling through the different pages.
    • It would be great to also have the titles of individuals on the list, so it's quicker to sift who to keep in or exclude prior to revealing details.
    • No product is perfect! Some of the information generated can be inaccurate or generic, e.g., a phone number for a persona may not be direct for that individual but could be a general customer service number for the company and could be the same number listed for multiple prospects.
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
    Read full review
    Likelihood to Renew
    Lusha
    It suits our requirements perfectly and fits well within our budget
    Incentivized
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
    Read full review
    Usability
    Lusha
    Simple, clean efficient. No lags and gets us the exact data that we need. No unnecessary terminologies, and it works like a charm every time. From prospecting to lead generation, and intent searching, Lusha is our go to tool and it has stayed ever since we started using it. i would highly recommend.
    Incentivized
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
    Read full review
    Reliability and Availability
    Lusha
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
    Read full review
    Performance
    Lusha
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Lusha
    Shani Segev is a rockstar. She has always been there to help us overcome any challenges we encounter while using Lusha.
    Incentivized
    Read full review
    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Lusha
    Issues solving
    Incentivized
    Read full review
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Lusha
    Fast responding
    Incentivized
    Read full review
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Lusha
    It is actually pretty easy. If you already worked with Google Chrome's extensions, you're not going to have any problem. It's actually plug & play – you just need to setup your account, install the extension and start prospecting. Lusha gives you an assistant on the browser that easily allows you to crawl information of any LinkedIn profile you're visiting.
    Incentivized
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Lusha
    Lusha is cheaper compared to other competitors, and zoom is much more accurate, but Lusha is cheaper. We use Lusha to find consultants to fill our job roles, and our team finds this tool to be very helpful in reaching out to passive consultants. We have closed some positions using Lusha. We have a team of 200+ recruiters, and we are currently using 6 logins for our head hunters, and they are all happy using Lusha account.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Lusha
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Lusha
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Lusha
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Lusha
    • More time Selling, Less Time Searching: B2B selling today is all about how fast you can reach your prospects. Searching for contact information was daunting and painful a few years back. With 1-click imports, integrations and hunts: tools like Lusha are a massive benefit in terms of saving time in the ever laborious task of List Building.
    • Better Phone Numbers: Especially in regions like EU and APAC, where mobile numbers are not available with tools like ZoomInfo and Apollo, Lusha comes as a saviour.
    Incentivized
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
    Read full review
    ScreenShots

    Lusha Screenshots

    Screenshot of Discover leads with AlScreenshot of Never-ending pipelineScreenshot of Timely alerts for sales opportunities

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.