Lumen Dedicated Internet Access vs. OneSource Communications Business Internet Services

If you use the internet, and the only other option is Xfinity, choose CenturyLink Fiber + Internet. Xfinity will lock you into a year-long contract and is actually worse overall in terms of actual speed and quality of service. In my opinion, Xfinity just plain sucks for internet. In my experience, it often cuts out and has no customer service rep anywhere to be found.

Incentivized

Had a billing question. Called in to ask about it and the {...} was very helpful and explained why my bill had changed then offered solutions.

Incentivized

• Upload speed
• Month to month payment
• Installation

Incentivized

• Customer service
• Billing concerns resolved

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• Website dashboard
• Online support
• Better modem

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• Standard hours of operation so there isn't always someone available to assist

Incentivized

AT&T business internet is higher priced. They will lock you in for a year. In my experience, it has worse customer service that will put you on hold for hours and not be able to solve your problem. In my experience, they will sneak in price increases and charge you hidden fees. In my experience, it actually has slower internet than what they have stated in the marketing. And I feel it is just a worse-off product.

Incentivized

We live in an area with limited options for home internet. CenturyLink's customer service was frustrating and they could not provide high enough speeds for our needs so we were very relieved to see that we were getting fiber in our neighborhood

Incentivized

• We work using the internet so making it faster always helps
• Faster speeds has great ROI for the company
• Means we can all get work done a lot faster

Incentivized

• Outages have prevented me from being able to work
• Outages are usually resolved

Incentivized