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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LumApps

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…N/A

    RWS Tridion Sites

    Score9 out of 10
    N/ARWS Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. RWS Tridion Sites' DPX platform enables the use of either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. The BluePrinting® technology at the core of RWS Tridion Sites simplifies reuse and…N/A
    Pricing
    LumAppsRWS Tridion Sites
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LumAppsRWS Tridion Sites
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is upon request.—
    More Pricing Information
    Community Pulse
    LumAppsRWS Tridion Sites
    Considered Both Products
    LumApps
    No answer on this topic
    RWS Group
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    LumAppsRWS Tridion Sites
    Security
    Comparison of Security features of LumApps and RWS Tridion Sites
    Feature
    LumApps
    -
    Ratings
    RWS Tridion Sites
    9.0
    9 Ratings
    11% above category average
    Role-based user permissions00 Ratings9.09 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of LumApps and RWS Tridion Sites
    Feature
    LumApps
    -
    Ratings
    RWS Tridion Sites
    9.1
    8 Ratings
    18% above category average
    API00 Ratings8.36 Ratings
    Internationalization / multi-language00 Ratings10.07 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of LumApps and RWS Tridion Sites
    Feature
    LumApps
    -
    Ratings
    RWS Tridion Sites
    8.5
    8 Ratings
    10% above category average
    WYSIWYG editor00 Ratings8.08 Ratings
    Code quality / cleanliness00 Ratings8.07 Ratings
    Admin section00 Ratings9.08 Ratings
    Page templates00 Ratings9.08 Ratings
    Library of website themes00 Ratings8.24 Ratings
    Mobile optimization / responsive design00 Ratings9.07 Ratings
    Publishing workflow00 Ratings9.08 Ratings
    Form generator00 Ratings8.33 Ratings
    Web Content Management
    Comparison of Web Content Management features of LumApps and RWS Tridion Sites
    Feature
    LumApps
    -
    Ratings
    RWS Tridion Sites
    7.6
    8 Ratings
    3% above category average
    Content taxonomy00 Ratings9.07 Ratings
    SEO support00 Ratings9.06 Ratings
    Bulk management00 Ratings9.08 Ratings
    Availability / breadth of extensions00 Ratings8.35 Ratings
    Community / comment management00 Ratings3.03 Ratings
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    LumAppsRWS Tridion Sites
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    HCL Connections
    Score9 out of 10
    Umbraco CMS
    Score6.8 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Square Online
    Score7.4 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Storyblok
    Score9.4 out of 10
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    User Ratings
    LumAppsRWS Tridion Sites
    Likelihood to Recommend
    8.2
    (30 ratings)
    9.9
    (22 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    6.3
    (15 ratings)
    Usability
    6.4
    (26 ratings)
    8.5
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (25 ratings)
    -
    (0 ratings)
    User Testimonials
    LumAppsRWS Tridion Sites
    Likelihood to Recommend
    LumApps
    Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content. Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
    Read full review
    RWS Group
    Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
    Read full review
    Pros
    LumApps
    • Offers simple addition of custom content types that give the ability to apply different access and distribution levels.
    • The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors.
    • The ability to rearrange layouts is very simple.
    Incentivized
    Read full review
    RWS Group
    • Makes it easy to spin up a new site quickly
    • Allows for numerous users to work on the same site without conflicting with each other's changes
    • Allows you to unpublish changes or revert to old versions if you make a mistake
    • Allows you to time publishing actions (for example, you can set it to happen overnight)
    Incentivized
    Read full review
    Cons
    LumApps
    • The editing user interface is a bit wonky and occasionally glitchy.
    • The back-end options are not organized super well, which can make it confusing to find the right settings.
    • The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
    Incentivized
    Read full review
    RWS Group
    • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
    • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
    Read full review
    Likelihood to Renew
    LumApps
    The tool is easy to use. Even without a dedicated product owner we feel confident using the system for our needs.
    Incentivized
    Read full review
    RWS Group
    I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
    Read full review
    Usability
    LumApps
    If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
    Incentivized
    Read full review
    RWS Group
    The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
    Read full review
    Support Rating
    LumApps
    Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
    Incentivized
    Read full review
    RWS Group
    No answers on this topic
    Alternatives Considered
    LumApps
    Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
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    RWS Group
    It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
    Incentivized
    Read full review
    Return on Investment
    LumApps
    • after migration, it has reduced time for Internal Comms to create and publish content (for some content that we can import as a chart, like anniversary celebrations, we've been able to reduce the time from 4-6 hours down to about 15 minutes)
    • we haven't used long it enough to see ROI on other facets, but not having divisions create their own websites unbeknownst to anyone else is invaluable
    Incentivized
    Read full review
    RWS Group
    • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
    • The learning curve is very slow, so training takes a lot of time and cost.
    • The revamped corporate site looks clean, modern, and is mobile-friendly.
    Incentivized
    Read full review
    ScreenShots

    LumApps Screenshots

    Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher