Lucidya vs. Simplify360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidya
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations. Users can collect and analyze customer data from social media platforms. With native support for major social media…N/A
Simplify360
Score 7.8 out of 10
N/A
Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.N/A
Pricing
LucidyaSimplify360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LucidyaSimplify360
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LucidyaSimplify360
Best Alternatives
LucidyaSimplify360
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Dialpad Support
Dialpad Support
Score 9.0 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Dialpad Support
Dialpad Support
Score 9.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LucidyaSimplify360
Likelihood to Recommend
8.4
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
LucidyaSimplify360
Likelihood to Recommend
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
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To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
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Pros
  • Social lestining
  • Campain monitoring
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  • Great and interactive UI; easy to set-up profile
  • seamless flow in monitoring, engagement and campaign analytics
  • Very powerful Twitter and FAcebook Insights
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Cons
  • Improve on dashboard customization
  • Provide more visually appealing reports
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  • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
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Likelihood to Renew
No answers on this topic
Support team of Simplify360 is amazing and they are flexible. There is no other tool on earth which is so customizable, but here the team is open for changes and take a hit on their product pipeline to deliver satisfaction to you
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Alternatives Considered
Lucidya analyzes the local content
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In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
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Return on Investment
  • ROI is difficult to measure, but very helpful in making marketing decisions
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  • Reduction of weekly and monthly report building time by over 70%
  • Lead generation increased by over 30%.
  • Online brand negativity neutralized by over 80%.
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ScreenShots

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take your customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting