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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LRS VPSX

    Score9 out of 10
    N/ALRS VPSX is an output management offering from Levi, Ray & Shoup (LRS) in Springfield, Illinois.N/A

    OpenText XM Fax

    Score10 out of 10
    Small Businesses (1-50 employees)
    XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
    Pricing
    LRS VPSXOpenText XM Fax
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LRS VPSXOpenText XM Fax
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    LRS VPSXOpenText XM Fax
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (9 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LRS VPSXOpenText XM Fax
    Likelihood to Recommend
    Levi, Ray & Shoup (LRS)
    LRS can be expensive. It supports all kinds of printers and models. One location for drivers for the printer. You do not install a printer driver at each workstation. It uses a central driver stored on a server. Easy management of printers. Can be deployed through SCCM or other products. It can be expensive for small businesses. It has been designed for large enterprises.
    Incentivized
    Read full review
    OpenText
    XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
    Incentivized
    Read full review
    Pros
    Levi, Ray & Shoup (LRS)
    • VPSX is license based on the number of printers. You can have multiple VPSX servers. They do not charge extra for software licenses. As long as the total number of printers does not exceed a certain amount.
    • It has secure printing features that are really great. There is an additional cost for secure printing. We have about 150 secure printing licenses out of over 2800 printers.
    • You can manage multiple VPSX printers from any VPSX web login. As long as the configuration is corrected you should have no issue.
    • It can be integrated with AD. All groups and members are defined in AD, then at the application level, you can grant access to manage the product.
    • It can give you granular access for managing printers based on your company policy and requirements.
    • Upgrades are simple and quick.
    • Support has been outstanding.
    Incentivized
    Read full review
    OpenText
    • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
    • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
    • XM Fax provided onsite sales support for sales and technical training.
    Incentivized
    Read full review
    Cons
    Levi, Ray & Shoup (LRS)
    • Centralize reports. It lacks reporting tools.
    Incentivized
    Read full review
    OpenText
    • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
    Read full review
    Support Rating
    Levi, Ray & Shoup (LRS)
    Support is great. They can hold your hand if you do not know. The support staff is well trained. If the support is unsure, they will bring another SME to help out right away. After hour support is quick to respond to the call.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Levi, Ray & Shoup (LRS)
    We were using HP printing and Novell iPrint. VPSX was really easy to manage and it was more efficient for Einstein.
    Incentivized
    Read full review
    OpenText
    XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
    Read full review
    Return on Investment
    Levi, Ray & Shoup (LRS)
    • Less FTE to manage products. It requires a minimum day to day maintenance if the setup is done properly.
    • We can review from the dashboard to see how many printers are having an issue. Number count.
    • It requires some time to learn the product.
    Incentivized
    Read full review
    OpenText
    • I m not sure on pricing or how XMedius is pricing solutions now
    • Cloud-based / vs On-Prem I think my vote always goes for on Prem
    • ROI (not my field)
    Read full review
    ScreenShots

    OpenText XM Fax Screenshots

    Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).