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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Social

    Score8 out of 10
    N/AAdobe Social, incorporates technology from Context Optional and Efficient Frontier. Adobe acquired Facebook advertising-management platform Efficient Frontier in November. Six months earlier, Efficient Frontier had acquired Facebook page-management platform Context Optional. Adobe Social is an enterprise social platform competing with Buddy Media and Involver, enabling things like automated content marketing and social sweepstakes and competitions. Customers tend to be medium to large…N/A

    Loomly

    Score8 out of 10
    N/ALoomly is a brand success platform with solutions for brands of all sizes. Users can plan, create, publish, optimize, promote, and track social content across a variety of channels. Currently, Loomly supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, Google My Business, YouTube, Snapchat, TikTok, and additional custom channels. Loomly was built for collaboration and organization, and is presented as an ideal tool for brands and agencies with multiple social accounts, locations,…

    $0

    up to 1 user

    Pricing
    Adobe SocialLoomly
    Editions & Modules
    No answers on this topic
    Free
    $0
    up to 1 user
    Enterprise
    Contact Vendor
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Adobe SocialLoomly
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe SocialLoomly
    Considered Both Products
    Adobe
    No answer on this topic
    Loomly
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Adobe SocialLoomly
    Listening/monitoring
    Comparison of Listening/monitoring features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.4
    9 Ratings
    4% below category average
    Loomly
    -
    Ratings
    Boolean keyword searches7.58 Ratings00 Ratings
    Filtering out noise/spam7.57 Ratings00 Ratings
    Sentiment analysis7.58 Ratings00 Ratings
    Broad channel coverage7.09 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.4
    9 Ratings
    8% below category average
    Loomly
    8.4
    3 Ratings
    4% above category average
    Content planning and scheduling7.09 Ratings8.93 Ratings
    Audience targeting7.58 Ratings7.53 Ratings
    Content optimization7.59 Ratings9.02 Ratings
    Workflow management7.59 Ratings8.53 Ratings
    Engagement
    Comparison of Engagement features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.7
    8 Ratings
    3% below category average
    Loomly
    7.7
    2 Ratings
    3% below category average
    Automated routing and prioritization7.58 Ratings00 Ratings
    Customer interaction histories8.08 Ratings8.01 Ratings
    Bulk actions7.58 Ratings7.42 Ratings
    Marketing
    Comparison of Marketing features of Adobe Social and Loomly
    Feature
    Adobe Social
    8.0
    8 Ratings
    3% above category average
    Loomly
    8.0
    3 Ratings
    3% above category average
    Lead generation8.07 Ratings00 Ratings
    Content marketing8.08 Ratings8.02 Ratings
    Paid media management8.07 Ratings8.02 Ratings
    Campaigns and promotions8.08 Ratings8.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.9
    9 Ratings
    6% below category average
    Loomly
    8.7
    3 Ratings
    3% above category average
    Twitter8.08 Ratings8.93 Ratings
    Facebook8.09 Ratings8.93 Ratings
    LinkedIn7.57 Ratings9.43 Ratings
    Google+7.09 Ratings8.02 Ratings
    Instagram8.57 Ratings8.93 Ratings
    Pinterest8.04 Ratings8.93 Ratings
    YouTube8.07 Ratings8.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.8
    9 Ratings
    1% below category average
    Loomly
    8.0
    3 Ratings
    1% above category average
    Campaign success analytics8.09 Ratings9.02 Ratings
    Real-time tracking7.58 Ratings7.03 Ratings
    Competitor analysis8.08 Ratings00 Ratings
    Account management
    Comparison of Account management features of Adobe Social and Loomly
    Feature
    Adobe Social
    7.3
    8 Ratings
    9% below category average
    Loomly
    7.8
    3 Ratings
    3% below category average
    Role-based user permissions & privileges7.58 Ratings8.53 Ratings
    Mobile access7.07 Ratings7.03 Ratings
    Best Alternatives
    Adobe SocialLoomly
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe SocialLoomly
    Likelihood to Recommend
    7.5
    (16 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    5.4
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (4 ratings)
    8.4
    (2 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe SocialLoomly
    Likelihood to Recommend
    Adobe
    I used Adobe Social when I use to have my own business on social media. After many months I was having no success in finding the correct clients for my products. Using Adobe Social I was able to market and discover different ways of searching for the correct clients and later on helped my business grow.
    Incentivized
    Read full review
    Loomly
    I think for someone looking for a lower-cost social media management took, Loomly is the best I've found. It's pretty easy to use, and has a lot of tools that outshine the downsides of the platform. If you're looking for a pretty standard, easy to use, and aesthetically clean platform, I'd recommend Loomly. For more analytic tools, it's perhaps not for you.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Social lacks strengths, as I believe Adobe themselves have acknowledged, given their decision not to continue support or development. But if I need to list three strengths, the first would be it can publish to some social media platforms with a success rate of over 50%. If that's a strength.
    • It has workflow processes, but they are over-complicated and poorly designed.
    • It has some basic analytics, but Adobe consultants usually recommend referring to Adobe Analytics instead. Which is great if you actually use Adobe Analytics.
    Incentivized
    Read full review
    Loomly
    • AI transcription of videos
    • Naming title of topic / outlining what the video is about
    • Saving and exporting video to send to co workers
    • Integrates well with other apps (teams, slack, etc)
    Incentivized
    Read full review
    Cons
    Adobe
    • It would be great if Adobe scheduled video uploads for Twitter.
    • A time change in a social post automatically puts the post back to Level 1 of approvals. It can be a big hassle to have to start the process over for such a small change.
    • Adobe uses a different algorithm to measure engagement our company does. It would be great to upload your own algorithm into Adobe.
    Incentivized
    Read full review
    Loomly
    • It should make it easier to select more accounts at once while duplicating post
    • It should make it easier to edit on multiple accounts at the same time while duplicating
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    I wasn't in charge of making the actual management decision, but I would absolutely renew Adobe Social. As I mentioned, it provides strong and in-depth analytics and listening tools. The reports that it generates are very thorough and easy to read. I loved the platform and would recommend it to anyone
    Incentivized
    Read full review
    Loomly
    These services that Loomly offers when integrating multiple social media platforms is invaluable. It makes this side of the business a breeze.
    Read full review
    Usability
    Adobe
    The reason why I give this rating is that the overall platform is simple to use. You don't need to be tech-savvy or have a vast understanding of how to work a marketing tool. It is very simple to use compared to different platforms and you learn a lot of different ways to build your business.
    Incentivized
    Read full review
    Loomly
    I think it's a great for people at any level. It's straightforward and easy-to-use and once you set it up once, you're good to go
    Incentivized
    Read full review
    Support Rating
    Adobe
    The reason why I give this a 9 out of 10 in terms of support is because of the mobile app functionality. I have had many issues in terms of logging in and also loading pages. The app overall is easy to use but at what cost? Other than that it is great and I still enjoy Adobe Social.
    Incentivized
    Read full review
    Loomly
    The chat feature is 10/10
    Read full review
    Online Training
    Adobe
    Training was long and a little confusing. While a number of features carried over, they were still covered in this elongated training. It would have been nice to have training tailored to experience level with the product.
    Read full review
    Loomly
    No answers on this topic
    Implementation Rating
    Adobe
    The implementation was done during our POC. We had a very mixed experience here, and have had some issues arise since based on the way the tool was implemented. An Adobe employee went ahead and made a change to our account that was unauthorized (helpful for our implementation) which caused issues in on boarding another team who needed the same change, but could not get it done without costly Adobe certification
    Read full review
    Loomly
    No answers on this topic
    Alternatives Considered
    Adobe
    Hootsuite Enterprise is superior in many ways, but the biggest factor is probably that it is constantly evolving and adding new features, working directly with social media companies ahead of new releases. Adobe seems to have stopped developing their product.
    Incentivized
    Read full review
    Loomly
    I found Loomly, while more simple, to be the most worth the price. Especially because I specifically can view analytics on client accounts directly, there's no need for me to have it within my platform. However, I know this is crucial for a lot of people. If they're looking for that, I'd probably say another platform might be better. But for me, Loomly is perfect!
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Although we chose Adobe Social believing it could provide ROI metrics we could not get elsewhere, that turned out not to be the case. Site Catalyst can give us everything we need without Adobe Social
    • Adobe Social did not create greater efficiencies and speed up our activity within social media. In fact, it has done the oppposite. It is very cumbersome with little clear benefit.
    Read full review
    Loomly
    • Quicker scheduling times for clients.
    • Easy to pull social media analytics from one place instead of different platforms.
    • Can communicate with clients and colleagues in real time for editing purposes.
    Incentivized
    Read full review
    ScreenShots

    Loomly Screenshots

    Screenshot of Loomly DashboardScreenshot of Loomly List ViewScreenshot of Loomly Calendar ViewScreenshot of Loomly Post BuilderScreenshot of Loomly Post FinetuningScreenshot of Loomly Post View