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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Looker

    Score8.5 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
    Pricing
    Chartio (discontinued)Looker
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartio (discontinued)Looker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Chartio (discontinued)Looker
    Considered Both Products
    Atlassian
    Chose Chartio (discontinued)
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more …
    Incentivized
    Chose Chartio (discontinued)
    Initially, we selected chartio because it was the easiest to connect to data and get going making visualizations. Ultimately, we moved away from Chartio because we needed a tool that would work as a buffer between our data structure and the visualizations. But majority of BI …
    Incentivized
    Google
    Chose Looker
    Mode & Chartio require user to write SQL. Looker – Looker has very powerful data modeling layer – LookML that allows data engineers to abstract end users away from the complexity of underlying data (and SQL). End users can perform analysis by selecting dimensions, measures, …
    Incentivized
    Chose Looker
    Tableau- Not web based which makes it more difficult to use and share templates etc. Seems more dated.
    ChartIO - Looker's LookML layer that predefined joins was appealing to us vs a tool like ChartIO which requires more raw SQL comprehension.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    60 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    48 Answers
    Features
    Chartio (discontinued)Looker
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    33% below category average
    Looker
    8.5
    116 Ratings
    4% above category average
    Pixel Perfect reports3.614 Ratings8.095 Ratings
    Customizable dashboards7.718 Ratings9.0115 Ratings
    Report Formatting Templates6.714 Ratings8.499 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    33% below category average
    Looker
    8.5
    116 Ratings
    5% above category average
    Drill-down analysis6.913 Ratings8.2112 Ratings
    Formatting capabilities6.112 Ratings7.8114 Ratings
    Integration with R or other statistical packages3.15 Ratings8.847 Ratings
    Report sharing and collaboration6.513 Ratings9.2116 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    85% below category average
    Looker
    8.8
    112 Ratings
    6% above category average
    Publish to Web2.79 Ratings8.494 Ratings
    Publish to PDF6.117 Ratings9.1100 Ratings
    Report Versioning2.05 Ratings8.675 Ratings
    Report Delivery Scheduling2.712 Ratings9.297 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    8% below category average
    Looker
    7.0
    113 Ratings
    13% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.1109 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings8.197 Ratings
    Predictive Analytics8.03 Ratings4.66 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    -
    Ratings
    Looker
    8.3
    112 Ratings
    2% below category average
    Multi-User Support (named login)00 Ratings8.7106 Ratings
    Role-Based Security Model00 Ratings8.293 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.1106 Ratings
    Report-Level Access Control00 Ratings8.245 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Chartio (discontinued) and Looker
    Feature
    Chartio (discontinued)
    -
    Ratings
    Looker
    6.2
    84 Ratings
    24% below category average
    Responsive Design for Web Access00 Ratings7.581 Ratings
    Mobile Application00 Ratings5.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.475 Ratings
    User Ratings
    Chartio (discontinued)Looker
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.7
    (117 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    9.5
    (7 ratings)
    Usability
    7.6
    (6 ratings)
    8.8
    (12 ratings)
    Availability
    8.6
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (14 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    8.5
    (51 ratings)
    Data Sources
    6.9
    (30 ratings)
    7.3
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    6.8
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Chartio (discontinued)Looker
    Likelihood to Recommend
    Atlassian
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    Google
    No answers on this topic
    Pros
    Atlassian
    No answers on this topic
    Google
    No answers on this topic
    Cons
    Atlassian
    No answers on this topic
    Google
    No answers on this topic
    Likelihood to Renew
    Atlassian
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Usability
    Atlassian
    No answers on this topic
    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    No answers on this topic
    Google
    No objections
    Incentivized
    Read full review
    Performance
    Atlassian
    No answers on this topic
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
    Read full review
    Support Rating
    Atlassian
    No answers on this topic
    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
    Read full review
    Online Training
    Atlassian
    No answers on this topic
    Google
    No answers on this topic
    Implementation Rating
    Atlassian
    No answers on this topic
    Google
    Very satisfied, easy to implement
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    No answers on this topic
    Google
    No answers on this topic
    Contract Terms and Pricing Model
    Atlassian
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
    Read full review
    Scalability
    Atlassian
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Atlassian
    No answers on this topic
    Google
    No answers on this topic
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.