Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
$250
per month
GetThere
Score 8.0 out of 10
N/A
Sabre presents GetThere as a sophisticated and reliable online travel management solution that offers a user-friendly experience, fast response times, rich content and innovative features for greater online adoption. Sabre further boasts GetThere's 99.98% system uptime, and their team's unrivaled expertise and global reach.
We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
Sabre GetThere is well suited for the travel counselor to make reservations for airfare, rail, hotels, and car. The system is easy to use and simple. By using click and point an agent with basic knowledge can book reservations with ease. The travel counselor who likes to not use the click and point may not find all the available options and could miss out.
Room for existing features to grow and expand, especially on the administrative side
Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
Need for more support of existing travel rewards accounts
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
We haven't used or evaluated other travel management platforms because they always seemed geared towards larger, enterprise-level companies. For us, Lola.com was appealing because it seemed well suited to a company of our size, and we really loved the personal attention that is built in to the platform. Ultimately, we chose it for the reasonable price, functionality, ease of use, and excellent service.
Sabre is the main source of my booking tools. It comes as an easy-to-use reservation system. The online booking tool is simple and very user-friendly. Travel port does also have booking tools but some are not as easy to just click your option and go. The system has tools but can cause the user to use the longer format to get to the same location which slows down the booking process.
They have made travel cheaper, so that is a direct reflection to our customers and to us.
Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
