LogRocket vs. Plerdy

It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service

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I wanted to show different popup form based on user country and thanx to Plerdy they have a feature to show popup based on user location Easy interpretation of Google Search Console was in my need and with Plerdy I achived it within few minutes

• enhances the customer support journey
• allows non-techy personnel like myself to dive into customer issues

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Independently Invited by TrustRadius

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• Heat maps - allows me to see where clients websites are being clicked
• Analytics - provides insights
• User Interaction

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• It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on?
• Cropping sessions could be simplified I think - particularly the cropping tool's design

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Independently Invited by TrustRadius

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• Overall UI is kind of bit old but easy to navigate
• While create form I found little difficulty to publish it
• Should integrate with more email marketing software

With Flodesk I experienced delays in the loading time of the popup forms, and there were instances where the forms did not load at all on my website. Additionally, I found the design options for the forms to be somewhat limited.

• Being able to see where my own efforts are paying off or struggling
• Being able to see where my clients websites are doing well or struggling
• Overall has provided insight!

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info