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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Supabase

    Score8.1 out of 10
    N/ASupabase is an Open Source Firebase Alternative from the company of the same name in Singapore. Every Supabase project is a dedicated PostgreSQL database. Supabase also provides an open source Object store with unlimited scalability, for any file type. Supports open source authentication, with every Supabase project coming with a complete User Management system that works without any additional tools.

    $25

    per month per project

    Pricing
    LogMeIn ResolveSupabase
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Pro
    $25
    per month per project
    Pay-as-you-go
    $25
    per month per project (plus usage costs)
    Offerings
    Pricing Offerings
    LogMeIn ResolveSupabase
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%—
    More Pricing Information
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    LogMeIn ResolveSupabase
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    User Ratings
    LogMeIn ResolveSupabase
    Likelihood to Recommend
    7.4
    (110 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (90 ratings)
    -
    (0 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn ResolveSupabase
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    I don't think I have ever encountered a scenario where LogMeIn is inappropriate. I work directly with customers 80% of the time, and even when I need to help a fellow IT professional out, LogMeIn is my go-to option. Viewing and reviewing all the units I manage is very helpful; it saves me a lot of time, especially after the frequent long-term power outages (where it surpasses the USP's protection) we often experience in our area.
    Incentivized
    Read full review
    Supabase
    Supabase can be used for strong custom backends for games and full-stack web applications. Self-hosting is not as great of an option just yet, and Supabase is still being developed actively so there are still legitimate problems that can be encountered, but this project seems to be going in a positive direction and has been useful for us.
    Incentivized
    Read full review
    Pros
    GoTo (formerly LogMeIn)
    • Performs well for remote access in terms of speed - there isn't much lag on fast networks.
    • Provides an easy way to share files with the client which stramlines the support process.
    • GoTo Support has been responsive when I've needed help.
    Incentivized
    Read full review
    Supabase
    • Getting up and running quickly and cheaply
    • Edge functions
    • Flexibility with login options
    • Data GUI
    • Settings GUI
    Incentivized
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • More flexibility with customizing the agent dashboard
    • Change the support interface to make simultaneous remote session a bit more accessible on the left-side menu
    • Include detailed instructions on the agent's screen when helping a Mac user run through all the necessary permissions needed to connect
    Incentivized
    Read full review
    Supabase
    • The policies preventing turning off a server are nonsense
    • On a lower pricing tier, reaching a usage limit can prevent setting modification to go back under that usage limit
    • It's still in beta, so use in production can be problematic at times
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Usability
    GoTo (formerly LogMeIn)
    Navigation is easy and friendly. It does almost everything, but being cloud, it gets slow. Session recording is allowed. Zoom in and out feature works very well, especially during remote sessions and multiple machine sessions simultaneously. Dual-screen monitors are accessible. East and convenient user interface. The diagnostics feature is outstanding, and it gives detailed diagnostics of the system. So these are the pros that prompt me to provide such ratings.
    Incentivized
    Read full review
    Supabase
    It still takes some ability to be able to use all the features, but you may not need to use all the features. Even though a lot of Supabase is straightforward, you will still want experienced backend developers working with this tech. I wouldn't recommend having frontend specialists deal with this much.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo (formerly LogMeIn)
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Supabase
    No answers on this topic
    Performance
    GoTo (formerly LogMeIn)
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Supabase
    No answers on this topic
    Support Rating
    GoTo (formerly LogMeIn)
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    In-Person Training
    GoTo (formerly LogMeIn)
    we did not have in person training
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Online Training
    GoTo (formerly LogMeIn)
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Implementation Rating
    GoTo (formerly LogMeIn)
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Alternatives Considered
    GoTo (formerly LogMeIn)
    I previously used Dameware but since they came out with the new version, I find it difficult to use. Many times, it takes a long time to connect using Dameware and the added time if it connects at all adds to the user's frustration as well as my own
    Incentivized
    Read full review
    Supabase
    The extent of the options offered by Supabase far exceeded other similar products we've tried in the past. Also, their documentation has been excellent for us. Self-hosting is not what it's cracked up to be, but that's usually the case with these kinds of tools, anyway. I don't know anyone else I've talked to about Supabase who self-hosts, either. For something super micro small, Pocketbase is genuinely self-hostable, but it's been best for prototypes and proofs-of-concept, perhaps not with something expecting a lot of users. That's where Supabase's scalability and flexibility become more valuable.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Scalability
    GoTo (formerly LogMeIn)
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Professional Services
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Supabase
    No answers on this topic
    Return on Investment
    GoTo (formerly LogMeIn)
    • We are able to solve 99% of technical issues remotely.
    • Our productivity rate has increased because we are able to conveniently seek out assistance in the matter of a few minutes.
    • As this is compatible with Microsoft products like teams, this has allowed us to collaborate and save time and money by using existing software to submit tickets for assistance.
    Read full review
    Supabase
    • Gave us a scalable system to reduce a client's backend costs by over 75%
    • Allowed us to get a custom backend up for an internal plugin in half the time we originally expected
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board

    Supabase Screenshots

    Screenshot of Supabase