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LogMeIn Resolve vs. Mandiant Advantage Attack Surface Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Mandiant Advantage Attack Surface Management

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    Since 2004, Mandiant has been a partner to security-conscious organizations. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.N/A
    Pricing
    LogMeIn ResolveMandiant Advantage Attack Surface Management
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn ResolveMandiant Advantage Attack Surface Management
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%—
    More Pricing Information
    Features
    LogMeIn ResolveMandiant Advantage Attack Surface Management
    Threat Intelligence
    Comparison of Threat Intelligence features of LogMeIn Resolve and Mandiant Advantage Attack Surface Management
    Feature
    LogMeIn Resolve
    -
    Ratings
    Mandiant Advantage Attack Surface Management
    7.7
    1 Ratings
    3% below category average
    Network Analytics00 Ratings8.21 Ratings
    Threat Recognition00 Ratings7.31 Ratings
    Vulnerability Classification00 Ratings7.31 Ratings
    Automated Alerts and Reporting00 Ratings8.21 Ratings
    Threat Analysis00 Ratings8.21 Ratings
    Threat Intelligence Reporting00 Ratings6.41 Ratings
    Automated Threat Identification00 Ratings8.21 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of LogMeIn Resolve and Mandiant Advantage Attack Surface Management
    Feature
    LogMeIn Resolve
    -
    Ratings
    Mandiant Advantage Attack Surface Management
    7.6
    1 Ratings
    6% below category average
    IT Asset Realization00 Ratings8.21 Ratings
    Authentication00 Ratings7.31 Ratings
    Configuration Monitoring00 Ratings8.21 Ratings
    Web Scanning00 Ratings6.41 Ratings
    Vulnerability Intelligence00 Ratings8.21 Ratings
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    LogMeIn ResolveMandiant Advantage Attack Surface Management
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    Score10 out of 10
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    Action1
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    Score8.8 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
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    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn ResolveMandiant Advantage Attack Surface Management
    Likelihood to Recommend
    7.4
    (110 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (90 ratings)
    -
    (0 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn ResolveMandiant Advantage Attack Surface Management
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    I don't think I have ever encountered a scenario where LogMeIn is inappropriate. I work directly with customers 80% of the time, and even when I need to help a fellow IT professional out, LogMeIn is my go-to option. Viewing and reviewing all the units I manage is very helpful; it saves me a lot of time, especially after the frequent long-term power outages (where it surpasses the USP's protection) we often experience in our area.
    Incentivized
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    Mandiant
    Many companies that have an presence can benefit from using Mandiant ASM to identify and manage their internet facing assets, like web servers, email servers and DNS servers. This helps reduce the risk of cyberattacks targeting these assets.However smaller organizations with exposure might not always need the extensive attack surface monitoring provided by Mandiant ASM. For example a small company with one website may not require much monitoring, as a larger corporation.
    Incentivized
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    Pros
    GoTo (formerly LogMeIn)
    • Performs well for remote access in terms of speed - there isn't much lag on fast networks.
    • Provides an easy way to share files with the client which stramlines the support process.
    • GoTo Support has been responsive when I've needed help.
    Incentivized
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    Mandiant
    • Mandiant ASM combines sources of information such, as assets through the internet cloud resources and suppliers from third parties. This comprehensive approach provides organizations with an understanding of their external attack surface.
    • With scanning Mandiant ASM identifies threats and vulnerabilities present on the external attack surface and promptly notifies users. Whenever a new threat or vulnerability is detected an alert is generated to empower enterprises to take action in mitigating the risks.
    • Mandiant ASM assesses risks based on their likelihood of exploitation impact on organizations and severity. This prioritization enables organizations to focus their efforts, on addressing the risks effectively.
    Incentivized
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • More flexibility with customizing the agent dashboard
    • Change the support interface to make simultaneous remote session a bit more accessible on the left-side menu
    • Include detailed instructions on the agent's screen when helping a Mac user run through all the necessary permissions needed to connect
    Incentivized
    Read full review
    Mandiant
    • To enhance user experience it would be beneficial to make the interface more user friendly and easier to navigate. This can be achieved by simplifying the layout offering help when needed and utilizing terminology that's easily understandable.
    • Additionally incorporating reporting features that are customizable will empower users to generate reports tailored to their individual requirements.
    • In order to enhance the solutions efficiency optimizing the code and implementing data structures would prove valuable.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Mandiant
    No answers on this topic
    Usability
    GoTo (formerly LogMeIn)
    Navigation is easy and friendly. It does almost everything, but being cloud, it gets slow. Session recording is allowed. Zoom in and out feature works very well, especially during remote sessions and multiple machine sessions simultaneously. Dual-screen monitors are accessible. East and convenient user interface. The diagnostics feature is outstanding, and it gives detailed diagnostics of the system. So these are the pros that prompt me to provide such ratings.
    Incentivized
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    Mandiant
    No answers on this topic
    Reliability and Availability
    GoTo (formerly LogMeIn)
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Mandiant
    No answers on this topic
    Performance
    GoTo (formerly LogMeIn)
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Mandiant
    No answers on this topic
    Support Rating
    GoTo (formerly LogMeIn)
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
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    Mandiant
    No answers on this topic
    In-Person Training
    GoTo (formerly LogMeIn)
    we did not have in person training
    Incentivized
    Read full review
    Mandiant
    No answers on this topic
    Online Training
    GoTo (formerly LogMeIn)
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Mandiant
    No answers on this topic
    Implementation Rating
    GoTo (formerly LogMeIn)
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
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    Mandiant
    No answers on this topic
    Alternatives Considered
    GoTo (formerly LogMeIn)
    I previously used Dameware but since they came out with the new version, I find it difficult to use. Many times, it takes a long time to connect using Dameware and the added time if it connects at all adds to the user's frustration as well as my own
    Incentivized
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    Mandiant
    I decided to go with Mandiant Advantage Attack Surface Management because it offers a range of features performs excellently and is easy to use. What I really appreciate about Mandiant is their commitment, to innovation and their proven track record, in ensuring security.
    Incentivized
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    Contract Terms and Pricing Model
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Mandiant
    No answers on this topic
    Scalability
    GoTo (formerly LogMeIn)
    The system was implemented quite quickly and easily.
    Incentivized
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    Mandiant
    No answers on this topic
    Professional Services
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Mandiant
    No answers on this topic
    Return on Investment
    GoTo (formerly LogMeIn)
    • We are able to solve 99% of technical issues remotely.
    • Our productivity rate has increased because we are able to conveniently seek out assistance in the matter of a few minutes.
    • As this is compatible with Microsoft products like teams, this has allowed us to collaborate and save time and money by using existing software to submit tickets for assistance.
    Read full review
    Mandiant
    • .
    • Automation plays a role in saving time by streamlining operations related to attack surface management. These include automated asset discovery, vulnerability scanning and continuous monitoring of threat intelligence. As a result security teams can allocate their efforts towards projects such as security planning and incident response.
    • ASM provides a view of the external attack surface, for businesses encompassing internet facing assets, cloud resources and third party vendors. This enhances the understanding of assets enabling organizations to identify and prioritize risks effectively and make decisions on security investments
    • One notable advantage is cost savings. By eliminating the need to purchase and maintain security tools ASM becomes a solution for enterprises. It can replace products, like asset discovery tools, vulnerability management tools and threat intelligence feeds with its capabilities.
    Incentivized
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    ScreenShots

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board