Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.
$79
per month/billed annually
SolarWinds Kiwi Syslog Server
Score 7.5 out of 10
N/A
Solarwinds® Kiwi Syslog® Server is a syslog management tool for network and systems engineers. It receives syslog messages and SNMP traps from network devices (routers, switches, firewalls, etc.), and Linux®/Unix® hosts. Users can filter and view these messages based on time, hostname, severity, etc., and set up custom alerts. Kiwi Syslog Server has built-in actions to react appropriately to syslog messages. There are also log archival and clean-up features to help comply with security policies.
$319
Per Instance
Pricing
SolarWinds Loggly
SolarWinds Kiwi Syslog Server
Editions & Modules
Standard
$79
per month/billed annually
Pro
$159
per month/billed annually
Enterprise
$279
per month/billed annually
One Time Price
$319.00
Per Instance
Offerings
Pricing Offerings
SolarWinds Loggly
SolarWinds Kiwi Syslog Server
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Free trial for Standard and Pro plans for 14 days with all features.
SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
The SolarWinds Kiwi Syslog Server does what it's supposed to do. It's a bare-bones Syslog Server. If your company is just trying to fulfill security requirements or doesn't need all the advanced features of a product such as Splunk, then Kiwi will work well and not break the bank. Using the tool is very straightforward as there aren't a lot of options outside of just viewing logs.
Modern: Loggly is modern: Dashboards, realtime information and the ability speak many different data sources and environments makes it an attractive choice
Configurability: Loggly gets log parsing right: by allowing you to in real time- filtering of log data, tagging and identifying data sources
DevOps friendly: Loggly is very Componentized: You can have an instance of Loggly running that will Monitor your Linux instance, in addition to all of it's services, as an example. Also, you can start/stop Loggly, without affecting your other components
Collection of SNMP traps a reliable and stable collection server for these is crucial to troubleshooting and time to ROS. Kiwi excels at this.
Easy to install set up and train users on.
The free version is a good free tool and handy to use for personal labs and other smalle use cases.
SNMP traps to user readable format is great, sometimes syslog and smnp messages can be hard to interpret and read with out a knowledge of how to do this.
Once the logging limit is exceeded, there are no logs period. Unexpectedly noisy logs often correlate with services misbehaving and potentially leading to disruption. An outage is an awful time to lose visibility into the entire system of apps. Some ways to bridge this gap would be appreciated.
Filtering by tags is not intuitive in the web interface. You may believe that you are performing the same search and filter as last time since the tags entered are the same, however, this is often not the case. The reliable way to know that you have the same filter is to bookmark the URL. This lack of ease in usability results in devs using Loggly less than they could and implementing logs less effectively during development time (since they don't consider themselves likely to view them anyway).
Would like to see a way to onboard our less experienced devs to using Loggly effectively.
Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
Kiwi Syslog has the best usability of any syslog server. While not being able to offer the most features, the ones it does have are intuitive and easy to work with. Everything that it has is where you think it should be. If you can't find it in the menus, it doesn't exist.
The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
Because the solution is so simple to use and implement, support wasn't very necessary. The one time I did call them to better understand where logs were stored, they were very helpful and friendly. Kiwi has been around for some time and not a lot has changed over the years, so support for it is pretty straightforward and quick.
I actually couldn't get anybody from Datadog to engage with me, the main problem we had was that our devices couldn't connect to an encrypted port, but we didn't want to send our logs in plain text over the internet. We implemented an on-net log aggregator which then connects to Loggly over encrypted UDP. In theory Loggly made this particularly easy providing configuration snippets for most of the common log services (e.g. rSyslog, syslog-ng). Unfortunately the documentation was out of date and none of the provided configs worked, fortunately they were close enough that combined with our own syslog-ng experience we were able to get it up and going relatively painlessly. The choice then of going with Loggly, backed by an industry favourite in Solarwinds was a no brainer.
Syslog-ng don't have customer support or technical support .But its a free software and no clarity on limitations ingestion bandwidth. No gui feature and everything should be done from backend. Gui can easily help to start and stop service ,easy to configure. Unlimited technical and customer support . Even when server got shutdown will get on-call or immediate support that will helps a lot to resolve errors
Loggly has alerted us to several bugs, ranging from major to small to "would have been a major problem under load."
It's great having our disparate logs collected and the alerts we have set up around them let us know recently that somebody used an incorrect document to generate a mass email. Users were trying to log in with the link provided but getting 401s and I have an alert configured to tell me about high numbers of 4xx errors.
Metrics and alerts around metrics have given us peace of mind that automated fulfillment systems aren't going off the rails and costing us hundreds of dollars.
