LoadComplete vs. Tricentis NeoLoad

If we already use TestComplete for test automation and there is an urgent need to perform load testing, then it is easy to start with LoadComplete but the tool itself has to improve a lot and support customization to suit our needs. I would say if load testing is the main criteria to use this tool, then there are other open-source tools like JMeter that can support better than this. Of course, as it is an enterprise tool it has very good reporting and record and playback options that I see as an advantage for basic users.

Incentivized

While Tricentis NeoLoad supports SAP GUI protocols, recording and maintaining test scripts for complex SAP transactions (like those in the OTC module) can be cumbersome.


For instance, we had challenges recording a VA01 (Sales Order Creation) transaction because of the dynamic nature of SAP screen fields and session handling. NeoLoad sometimes struggles to properly correlate or handle SAP’s SAPGUI Dynpro fields automatically.

Incentivized

• Smart built-in data correlation. Automatically helps to correlate different dynamic parameters like user session ids, authorization tokens, db-identifiers and so on. Works very fast and save your time for test development.
• Record & Play feature - LoadComplete can record application servers' metrics like CPU and memory usage.

Incentivized

• NeoLoad supports performance test engineers with a strong feature set to analyse the results. The first metric you have in mind is response time of the application. The metric satisfies the stakeholder if it meets the requirements. Otherwise, the stakeholder wants to know some comments and suggestions for improvement. I rely on the data gathered by monitoring agents when I analyse test results. The monitoring agent is a service which collects different counters from an operating system, databases, web server, etc. The results can be analysed in individual composed graphs. This is a powerful feature to deliver conclusive reports to stakeholders. Even the export of reports in various formats is helpful for communication with different stakeholders.
• Our customers like the flexible license model of NeoLoad. A usual performance test project starts with the development of tests and configuration of the test environment. Finally, there is a first test execution followed by a couple of additional test executions. Usually, it is hard to say how long it takes to implement the issues based on the test results. So we usually do not know how long is the period between first and last test execution. It does not matter how long the period might be. In most of our projects we prefer daily licenses of NeoLoad. If you buy e.g. a four-day license you can use NeoLoad at four different days.
• As a performance test engineer, I like the impressive APIs of NeoLoad. NeoLoad is just a performance test tool and the vendor Neotys is focused on this job. Whenever you would like to add something into a test scenario which is not mainly a performance issue you can integrate these parts by APIs which are easy to handle and very powerful. They also support you in case technologies which are not supported yet by NeoLoad. Maybe there is a new device which you want to monitor. Therefore you can report the measurements of the specific counters by the data exchange API during test execution. So you can analyse the data in the usual way. In our company we developed already a couple of features based on the APIs of NeoLoad and we are very happy with this flexibility.

Incentivized

• Some of the cons of LoadComplete are that it gets slow when the size of the test increases. Also, the coding is not possible with LoadComplete.
• Moreover, it needs to support flexibility for a framework that can be customized based on the needs. Also, some graphs remain empty which is confusing for me as a user and I would like a description of why a certain graph cannot gather data.

Incentivized

• There is no support for VT3270 terminal emulation to support mainframe-hosted applications.
• The ramp-up and ramp-down time data are not automatically excluded from the average response time calculations. Instead, you must exclude these times manually each time you run a test.
• There is not a summary graphic that shows the distribution of all of the response times on a single graph. We currently export the data as a coma separated variable (CSV) file and import into Excel to generate this summary graph.

Incentivized

We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process

Incentivized

Usability is really good because being an enterprise tool that might be an easy option to convince users to try this tool. It has a lot of easy-to-use, cool options.

Incentivized

In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.

Customer support is good. If any concerns are raised, they are usually resolved soon, but when questioned about a feature LoadComplete does not support, it usually takes more time to resolve.

Incentivized

This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.

Incentivized

1. Their documentation is scattered over many places like GitHub read me files, their internal website etc;
2. Support team takes huge time just to acknowledge our ticket
3. No support to automatically migrate scripts from competetor tool into

Incentivized

It is one of the best platforms. LoadComplete is all over a jack of many traits. It provides us a detailed report to our system analytics as well as developers. Moreover, there is also a smart built-in data correlation in LoadComplete which helps to correlate different parameters like user session IDs, authorization tokens, and so on. Other than that, LoadComplete also has the ability to run tests in the cloud.

Incentivized

Tricentis NeoLoad is easier to use, with simpler steps to follow to record/write test scripts and to design scenarios. It is scalable and comparatively provides overall benefits in a fair cost. Neoload also provides APIs for anyone to leverage and build on top of the existing features. This adds up as an advantage.

Incentivized

• Negative: Licensing fees are too expensive.
• Positive: Able to generate and present reports, Able to show developers where bottleneck shows up.
• Positive: Easy to understand software to train new users.

Incentivized

• Improved user experience: By identifying and fixing performance issues during testing, Tricentis NeoLoad has helped improve the overall user experience of our applications. This has increased customer satisfaction and loyalty, as well as increased revenue as users are now more likely to use the application or purchase products or services as a result of a better user experience.
• Reduced risk of downtime: By identifying and fixing performance issues before they occur in production, Tricentis NeoLoad has helped reduce the risk of downtime. Downtime can be costly in terms of lost revenue and customer dissatisfaction, so reducing the risk of downtime has had a positive impact on overall business objectives.
• Cost savings: We have been able to identify and fix performance issues before they occur in production, avoiding the costs associated with downtime, such as lost revenue and customer dissatisfaction.
• Faster performance testing: Tricentis NeoLoad has enabled our teams to perform performance testing more quickly by automating the process of simulating user loads and measuring response times, throughput, and error rates.

Incentivized