ELEARNINGFORCE in Edgewater brings learning management to Office 365 and SharePoint. LMS365 blends with the Microsoft infrastructure and is designed to eliminate expensive integration, time-consuming development, and unwanted complexity. Learners access learning plans, courses, personal progress reports, and certificates from within the SharePoint business process.
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Skilljar by Gainsight
Score8.5 out of 10
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Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.
If a customer does not have SharePoint the entry in that kind of solution is a bit harder as the use of SharePoint can be so broad. It does not mean it is not the right solution as a company can use SharePoint LMS to start with and then expand to other functions and features. I strongly recommend to use SharePoint Standard or Enterprise and forgo the "free" SharePoint version as a) SharePoint's core functions and features are greatly enhanced in these two premium versions and b) more and more SharePoint LMS functions make use of these core Standard and Enterprise features in the future, like taxonomy, user profiles, etc. In general with all project it is as well recommended to have the full buy in by upper management and that the project initiative is fully supported. Adding such a solution (SharePoint LMS or any other LMS solution) will require the team not only to have a good plan on how the requirements can be achieved from a technical point of view, but how a training program can be rolled out to an organization of 5, 500, 5.000 or 50.000. The technical deployment of SharePoint LMS is measurable (I would say between 1-4 weeks based on the complexity, scale of the environment). 1-2 weeks of training (depending on the base knowledge of SharePoint in the company and the need to add knowledge of SharePoint LMS). That's it. Technically you are ready. If needed, any custom work, integration and development work comes on top. Where customer struggle is the availability and dedication of their own teams. Course content needs to be created, how should a course look like, what are the parameters, what are top ten things needed moving a course which was taught in a class room, but now to be delivered online. Buying the licenses is one thing, getting the solution up and running form a technical point of view is another, making it YOURS is the challenge!
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When the user clicks into a different portion of the file library and then needs to return to a previous class the software forces you to go all the way back to the beginning of the coursework, this isn’t that painful just annoying.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is very simple for me: As I said, I am (we are) selling and consulting around SharePoint LMS. SharePoint LMS is a killer application which needs to be in every company which has a vision and mission to deliver and create knowledge. So you can say Thomas (me) is biased, but I only encourage you to check out the solution to hear what we have to say and stack our solution against the other solutions out there.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Ultimately, in my opinion LMS365 is a bit clunky to use. It has most of the features you need, but most need to be configured by your technology department, e.g., SSO, user groups in Entra ID, notifications through Slack, teams, etc. If you're looking for an all-in-one solution, look elsewhere, as lms365 has several catches to its proposition.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
The few times we actually needed support generally were during major upgrades of the system and getting a quick handle on how the configuration changed were the primary reasons.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I will pick EdApp or Totara if you're after an all-in-one LMS solution that is feature-rich. For a university educational setting, Moodle continues to make sense. Safety Culture now owns EdApp, so over time, these platforms will likely be merged. LMS needs a huge overhaul to catch up.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
