TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveWebinar

    Score9 out of 10
    N/ALiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. It is a customizable solution that allows users to change logos, room colors, and design layouts, as well as create personalized registration forms to match their business's brand identity, and control email delivery and report designs. LiveWebinar allows users to broadcast…

    $17.99

    per month per user

    Webex Meetings

    Score8.4 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    LiveWebinarWebex Meetings
    Editions & Modules
    No answers on this topic
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    LiveWebinarWebex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    LiveWebinarWebex Meetings
    Considered Both Products
    RTCLab
    Chose LiveWebinar
    LiveWebinar doesn't require participants to download software and can easily run from computers or mobile devices. Webex and Adobe Connect also have challenges with staying connected, these are probably equal and may be somewhat related to the internet service more than the …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    562 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    480 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    574 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    344 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    421 Answers
    Features
    LiveWebinarWebex Meetings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    7.3
    3 Ratings
    2% below category average
    Webex Meetings
    -
    Ratings
    Dashboards6.72 Ratings00 Ratings
    Data exportability8.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    9.0
    3 Ratings
    12% above category average
    Webex Meetings
    8.3
    790 Ratings
    4% above category average
    High quality audio10.03 Ratings8.5784 Ratings
    Mobile support8.03 Ratings8.2712 Ratings
    High quality video00 Ratings8.5777 Ratings
    Low bandwidth requirements00 Ratings7.8747 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    9.0
    3 Ratings
    11% above category average
    Webex Meetings
    8.1
    788 Ratings
    2% below category average
    Calendar integration9.01 Ratings8.3746 Ratings
    Record meetings / events9.03 Ratings8.5737 Ratings
    Slideshows9.03 Ratings8.0668 Ratings
    Event registration9.02 Ratings00 Ratings
    Meeting initiation00 Ratings8.4774 Ratings
    Integrates with social media00 Ratings7.4320 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    8.5
    3 Ratings
    3% above category average
    Webex Meetings
    8.4
    747 Ratings
    3% above category average
    Audience polling8.02 Ratings8.5646 Ratings
    Q&A9.03 Ratings8.2651 Ratings
    Live chat00 Ratings8.6725 Ratings
    Online Events Security
    Comparison of Online Events Security features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    8.5
    2 Ratings
    3% above category average
    Webex Meetings
    8.5
    739 Ratings
    5% above category average
    Participant roles & permissions8.02 Ratings8.4721 Ratings
    Confidential attendee list9.01 Ratings8.8431 Ratings
    User authentication00 Ratings8.2691 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    8.5
    3 Ratings
    10% above category average
    Webex Meetings
    -
    Ratings
    Branding options9.03 Ratings00 Ratings
    Integration to Marketing Automation8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of LiveWebinar and Webex Meetings
    Feature
    LiveWebinar
    -
    Ratings
    Webex Meetings
    8.3
    779 Ratings
    5% above category average
    Desktop sharing00 Ratings8.5777 Ratings
    Whiteboards00 Ratings8.1677 Ratings
    Best Alternatives
    LiveWebinarWebex Meetings
    Small Businesses
    GoTo Webinar
    Score8.1 out of 10
    ClickMeeting
    Score7.8 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9.1 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score9.8 out of 10
    GlobalMeet Collaboration (discontinued)
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiveWebinarWebex Meetings
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.4
    (802 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.9
    (48 ratings)
    Usability
    9.0
    (1 ratings)
    7.8
    (106 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (447 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (422 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (109 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (16 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (8 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (418 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (9 ratings)
    User Testimonials
    LiveWebinarWebex Meetings
    Likelihood to Recommend
    RTCLab
    LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    RTCLab
    • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
    • Easy overview of all past events/webinars.
    • Branding of a meeting room with company logo possible.
    • Lots of features that make the meeting more professional.
    • No need to install software to connect to a webinar.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    RTCLab
    • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    RTCLab
    Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    RTCLab
    LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    RTCLab
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    RTCLab
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    RTCLab
    Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    RTCLab
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    RTCLab
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Implementation Rating
    RTCLab
    No answers on this topic
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Alternatives Considered
    RTCLab
    • Lower cost of ownership
    • Same or superior features
    • No additional software needs to be installed to join the meeting since everybody has already a web browser.
    Incentivized
    Read full review
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    RTCLab
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Scalability
    RTCLab
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
    Read full review
    Professional Services
    RTCLab
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Return on Investment
    RTCLab
    • LiveWebinar has made coordinating schedules for training easier.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots

    LiveWebinar Screenshots

    Screenshot of live streamingScreenshot of LiveWebinar brandingScreenshot of Room view on laptop and mobileScreenshot of Room view with live chat and participantsScreenshot of Room view YouTube PlayerScreenshot of User panel - registration forms + automation