Litera Kira vs. Zeal

Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.

Zeal is well suited to the growing needs of Savvy Ladies as they continue to improve and add new functionality based on our inputs and business needs. They are very open to adaptations to fit our needs

• Good for quickly getting to the relevant part of the document in the English language, the smartfields are accurate.
• Handles large scale review well with an excellent UI and helpful project management features.
• Cloud-based platform handles multiple simultaneous reviewers efficiently and easily.
• Ability to self-train smart fields is a definite advantage.

Incentivized

• Client service support.
• Personalization of need.
• Document tracking.

• Finding that many contracts aren't that 'standard' and if not standard, it is impossible to find enough examples to train with
• Many contracts have handwritten data, especially the key terms that it cannot read.
• Sometimes the contracts have attachments with important terms, we find that harder to train.

Incentivized

• New feature request process - they tend to ask a lot of questions regarding my request.

If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.

Incentivized

Zeal is user-friendly for the non-tech person to use.

There was an email sent out with technical questions that was not attended to. However, Kira support has been good in general in that emails are well attended to overall, the Kira support portal is great and regular meetings are held.

Incentivized

Customer support is outstanding.

We initially chose Kira because of the Quick Study feature and because we trust Noah. We've since evaluated Diligen--its features have grown substantially over the past year. We've also tried ContraxSuite, LawGeex, Evisort, Luminance, eBrevia, Heretik, Blackboiler, and many others. It all comes down to the cost + feature set. We will always go with the lowest cost provider with the widest needed feature set (assuming there are no accuracy or performance issues during the pilot).

Incentivized

Features I needed were shared with all the products I researched. The difference was customer support.

• When trained to read bespoke types of documents, the accuracy can be very good and the consequential time savings very high. In this scenario we have reduced the average time of review of one type of client documents from over an hour to 15 minutes.

Incentivized

• Allowed sales to send out templates without modification.
• Automated tracking of data from contract templates sent out.