TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Listrak

    Score9.3 out of 10
    N/AListrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…N/A

    Mediaocean

    Score9 out of 10
    N/AMediaocean provides omnichannel advertising platforms. Mediaocean provides foundational software to connect brands, agencies, media, technology and data.N/A
    Pricing
    ListrakMediaocean
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ListrakMediaocean
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    User Ratings
    ListrakMediaocean
    Likelihood to Recommend
    7.1
    (10 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ListrakMediaocean
    Likelihood to Recommend
    Listrak
    It is definitely a contender if you run an e-commerce website. It connects with a host of different e-comm platforms (we use Magento) which makes product recommendations, purchase history/amounts, website behavior, etc. a lot easier to segment on and set trigger campaigns or targeted sends. If you're a B2B company, you probably won't want to use Listrak. The tools they have don't accommodate that segment as well as B2C, as many features would go unused since they simply don't make sense. I'm sure there are instances where Listrak would work just fine, but coming from that area previously, it is definitely a B2C tool.
    Incentivized
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    Mediaocean
    The perfect tool for a team looking to bring social, Amazon, or OTT in-house.
    Incentivized
    Read full review
    Pros
    Listrak
    No answers on this topic
    Mediaocean
    • Co-op budget management
    • Audience targeting
    Incentivized
    Read full review
    Cons
    Listrak
    • It is rare that I have issues or feel like Listrak has an area to improve in. The company is constantly ahead of the market and making additions/improvements on a monthly basis. That being said ... I have one area to suggest improvements: COMPOSER
    • Composer - Drag & Drop editor: Although their design software with the new 'Composer' is better than your average WYSIWYG editor, their drag & drop editor lacks some basic design tools that stunt your ability to design out-of-the-box email campaigns. I typically write all my email code, so this doesn’t necessarily affect me in a negative manner. But ... if coding emails isn't your strong point, then the lack of design features and limited template selection could be bothersome. (*disclaimer - I do not believe Listrak's drag & drop editor is garbage, but it does fall short when compared to some of its competition.)
    Incentivized
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    Mediaocean
    • Amazon bidding
    • Syncing more audience in OTT
    Incentivized
    Read full review
    Support Rating
    Listrak
    No answers on this topic
    Mediaocean
    Team is always very responsive from the account manager to the C-Level.
    Incentivized
    Read full review
    Alternatives Considered
    Listrak
    The Bronto platform is so similar to Listrak in that it made no sense for us to move unless there were significant cost savings (there weren't). We are so intertwined with Listrak that it would be painful to move for the sake of moving. Klaviyo is very DIY which can be great. We find that we do our best work with hand-holding and account support.
    Incentivized
    Read full review
    Mediaocean
    Not what we were looking for to scale.
    Incentivized
    Read full review
    Return on Investment
    Listrak
    No answers on this topic
    Mediaocean
    • Increased ROAS in social media buys
    • Increased audience segmentation
    Incentivized
    Read full review
    ScreenShots