Lilt vs. Smartling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lilt
Score 8.0 out of 10
N/A
Lilt is an AI-powered language service provider (LSP). Lilt combines adaptive neural machine translation technology, an enterprise translation management system, and professional translators to allow organizations to scale their translation programs and improve the global customer experience. They purport to improve translation speed by 3-5x and reduce costs by 50% or more. Lilt HQ is based in San Francisco and is backed by VCs like Intel Capital, Sequoia, Redpoint, Zetta, and…N/A
Smartling
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
Pricing
LiltSmartling
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LiltSmartling
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LiltSmartling
User Ratings
LiltSmartling
Likelihood to Recommend
8.0
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
LiltSmartling
Likelihood to Recommend
Lilt is a great platform for translating and reviewing content for mainstream languages that are spoken by a large number of people such as Spanish, French, etc. in which case the machine translation tool does a great job of adding the appropriate fluency, grammar, and punctuations. The QA checks also likewise provide apt feedback with rarely any errors. The only shortfall for Lilt is when the content to be translated belongs to any non-mainstream languages (such as regional Indian state ones) and the most noticeable errors are thrown by the QA check tools which have several long-standing unfixed bugs.
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Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
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Pros
  • Provide exact and fuzzy match feedback for translations
  • Provide step by step segmented workflow for translating
  • Great QA checks including Batch and Full to help detecting errors
  • Good machine translation feedback to help translators
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  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.
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Cons
  • Provide greater quality feedback for non-mainstream languages such as Indian regional
  • Improve punctuation and grammar fluency for non-mainstream languages
  • Fix long standing bug issues in QA check reporting mechanism
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  • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
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Likelihood to Renew
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I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
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Support Rating
No answers on this topic
I always receive timely and pleasant support from their Help Desk!
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Alternatives Considered
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We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
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Return on Investment
  • Lilt is helping my organization localize its products to a lot more languages
  • Helps translating large content data like web pages with ease
  • Improves overall quality of work done and hence help gain more clients
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  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
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ScreenShots