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LightYear by DealerBuilt vs. VinSolutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LightYear by DealerBuilt
Score 8.0 out of 10
N/A
DealerBuilt's LightYear is a customizable ceDMS (customer experience DMS) platform designed to conform to each dealer’s unique business processes and reporting needs. LightYear includes modules for Accounting, Sales and F&I, Parts & Service, and Payroll, plus incorporates built-in customer experience tools designed to enable dealers to create sales and service experiences that exceed the expectations of tech-enabled consumers. The platform’s API is presented to give dealers the…N/A
VinSolutions
Score 7.4 out of 10
N/A
VinSolutions, a Cox Automotive company, offers a suite of CRM and operational support applications for auto dealerships.N/A
Pricing
LightYear by DealerBuiltVinSolutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LightYear by DealerBuiltVinSolutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LightYear by DealerBuiltVinSolutions
User Ratings
LightYear by DealerBuiltVinSolutions
Likelihood to Recommend
-
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
LightYear by DealerBuiltVinSolutions
Likelihood to Recommend
No answers on this topic
VinSolutions is a very deep application that can do it all, if that's what you're looking for. It is well-suited for active lead management. The reporting functionality could use some drastic simplification.
LC
lane CAMPBELL
General Sales Manager
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Pros
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  • Receiving leads from all website and third-party sources, and notifying employees when leads come in.
  • Looking up reports. There are premade reports, and you can create your own reports to pull, or even to pull automatically at certain times.
  • Settings roles and authorizations for employees, so they do not have too much access to alter the way they want to use it, but it's set upper manager's request.
Verified User
Anonymous
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Cons
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  • Could be easier to use - not the most intuitive setup I have seen.
  • Realistically, it feels like VinSolutions and vAuto could be combined into a single product.
Verified User
Anonymous
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Support Rating
No answers on this topic
Technical support, general customer support, implementation support are all top notch. All representatives from the company check in every couple weeks to make sure all is going well; if there is a problem, I generally have a solution given within hours if not soon; and they are friendly, easy to understand, and do a great job. Well done!
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
I have not personally used other products.
Verified User
Anonymous
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Return on Investment
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  • By tracking front and back end gross openly, it seems to incentivize sales people to try harder to hold onto money.
  • It does a great job of ensuring customer satisfaction by reminding sales associates to follow through on sales and follow up post-sale.
  • Reporting functions make it easy to track leads, hand them off to different reps who are possibly better suited to complete the sale.
Verified User
Anonymous
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ScreenShots

LightYear by DealerBuilt Screenshots

Screenshot of LightYear is a modern, highly-customizable ceDMS (customer experience DMS) platform that precisely conforms to each dealer’s unique business processes and reporting needs. As the industry’s only ceDMS platform, LightYear incorporates built-in customer experience tools† that enable dealers to create sales and service experiences that exceed the expectations of today’s tech-enabled consumers. LightYear’s open integration platform empowers clients to build their preferred dealer tech stack, enabling the secure exchange of data with other dealer tech providers, as well as OEMs.Screenshot of Maximize revenue potential in fixed ops by exceeding the expectations of today’s tech-enabled consumers with the industry’s only ceDMS platform that comes with a wide range of built-in customer experience tools. Increase upsells with one-click access to comprehensive details regarding vehicle history, recommended maintenance, and previously declined service recommendations. Build customer trust and drive increased customer-pay labor with video and photo-enabled MPIs and electronic approvals. Boost absorption rates with reporting and email/text campaign tools that enable service campaigns and BDC outreach calls.Screenshot of Drive efficiency and profitability by accelerating RO creation with an intuitive, mobile-enabled write-up screen that includes a one-stop view of service history and real-time parts availability. Keep technicians efficient at bay with electronic parts requisitions. Minimize technician downtime with intelligent dispatching that automatically prioritizes ROs and then assigns technicians to the appropriate next job. Automate receipting, cycle counts, and physical inventory and labeling with our integrated scan-based parts inventory management tool. Get real-time access to critical metrics needed to ensure accountability, monitor performance, manage parts inventory, and understand profitability.Screenshot of Assess a dealership’s current financial position, identify problem areas, and understand how performance is trending with dashboard views and customizable, real-time reports. Quickly review and compare multiple companies’ performance side by side. Easily modify account mapping and financial statements to keep pace with evolving OEM requirements.