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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score6.9 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    OMS Office Master System

    Score9.1 out of 10
    N/AOMS Office Master System is an inventory management software offering from Master System. It includes features such as oms enterprise software and inventory control.N/A
    Pricing
    Lightspeed RetailOMS Office Master System
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailOMS Office Master System
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailOMS Office Master System
    Considered Both Products
    Lightspeed
    No answer on this topic
    Master System
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    63%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    63%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Lightspeed RetailOMS Office Master System
    Inventory Management
    Comparison of Inventory Management features of Lightspeed Retail and OMS Office Master System
    Feature
    Lightspeed Retail
    -
    Ratings
    OMS Office Master System
    10.0
    1 Ratings
    24% above category average
    Inventory tracking00 Ratings10.01 Ratings
    Automatic reordering00 Ratings10.01 Ratings
    Location management00 Ratings10.01 Ratings
    Serial number and batch tracking00 Ratings10.01 Ratings
    Barcode scanning00 Ratings10.01 Ratings
    Automation rules00 Ratings10.01 Ratings
    Reporting and analytics00 Ratings10.01 Ratings
    Fulfillment00 Ratings10.01 Ratings
    Backorder management00 Ratings10.01 Ratings
    Returns management00 Ratings10.01 Ratings
    Bill of materials management00 Ratings10.01 Ratings
    Item kitting00 Ratings10.01 Ratings
    Invoicing00 Ratings10.01 Ratings
    Forecasting00 Ratings10.01 Ratings
    Accounting integration00 Ratings10.01 Ratings
    Point of sale integration00 Ratings10.01 Ratings
    Best Alternatives
    Lightspeed RetailOMS Office Master System
    Small Businesses
    Square POS
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailOMS Office Master System
    Likelihood to Recommend
    7.7
    (13 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lightspeed RetailOMS Office Master System
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Master System
    OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Master System
    • Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
    • It helps to schedule daily meeting and appointments with clients
    • Save and retrieve real time orders information.
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Master System
    • OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
    • The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
    • We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
    Incentivized
    Read full review
    Usability
    Lightspeed
    Very easy to use and figure out without calling customer support which is also very responsive and helpful.
    Incentivized
    Read full review
    Master System
    No answers on this topic
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    Master System
    We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
    Incentivized
    Read full review
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Master System
    OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    Master System
    • There are lot of postive impacts and quite less effect on business, still including some of them-
    • Positive impacts are efficiency, data security,organizing in systematic manner etc.
    • Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.
    Incentivized
    Read full review
    ScreenShots