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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.7 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    Lightspeed Filter

    Score9.6 out of 10
    N/ALightspeed Filter (formerly Relay), from Lightspeed Systems in Austin, offers insights to help understand and maximize the use of 1:1 classroom devices, keep users safe and increase the educational return on technology investments. Lightspeed Systems aims to help users make decisions to enhance technology use, report up administrators, present to your board, reassure concerned parents, empower teachers, and direct students on appropriate use. According to the vendor, Lightspeed Filter powers…N/A
    Pricing
    Cisco UmbrellaLightspeed Filter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaLightspeed Filter
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPriced per student device. Quote available upon request.
    More Pricing Information
    Community Pulse
    Cisco UmbrellaLightspeed Filter
    Considered Both Products
    Cisco
    No answer on this topic
    Lightspeed Systems
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    76 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    73 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    77 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    63 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    70 Answers
    No answers on this topic
    User Ratings
    Cisco UmbrellaLightspeed Filter
    Likelihood to Recommend
    8.3
    (99 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (9 ratings)
    1.0
    (1 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (63 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaLightspeed Filter
    Likelihood to Recommend
    Cisco
    It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
    Incentivized
    Read full review
    Lightspeed Systems
    Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.
    Incentivized
    Read full review
    Pros
    Cisco
    • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
    Incentivized
    Read full review
    Lightspeed Systems
    • Reduces bandwidth consumption.
    • Improves network performance.
    • It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
    • It can be implemented in both wired and wireless networks.
    • It can be installed in minutes and you can configure its settings with a few clicks.
    • Learning environments work.
    Incentivized
    Read full review
    Cons
    Cisco
    • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
    • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
    Incentivized
    Read full review
    Lightspeed Systems
    • It sometimes takes longer than expected for new filtering rules to apply.
    • Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
    • They have several reports included, but it would be nice to create custom reports.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Lightspeed Systems
    It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Alternatives Considered
    Cisco
    Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
    Incentivized
    Read full review
    Lightspeed Systems
    We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Return on Investment
    Cisco
    • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
    Incentivized
    Read full review
    Lightspeed Systems
    • Very costly per year
    • Does a great job with 1:1 filtering on Chromebooks
    • Safety Check checks student for possible self harm and alerts staff
    Incentivized
    Read full review
    ScreenShots

    Lightspeed Filter Screenshots

    Screenshot of Relay dashboardScreenshot of Relay apps reportScreenshot of Relay blocked contentScreenshot of Sample Relay parent reportScreenshot of Screenshot of Classroom, free with Relay for a limited timeScreenshot of Screenshot of Classroom, free with Relay for a limited time