Lightning Tools Actions vs. Tidal by Redwood

We use SharePoint to manage over 100 legal litigation cases. We also use SharePoint for all of our internal billing and time keeping. There is great need for different SharePoint sites to be able to have access to other lists and data sources. List Actions provides an easy-to-use interface that we use to implement file copies between sites, workflow tracking of medical records through our medical collections department, send out medical record requests using the enhanced SendMail options. We have automated many tasks that used to take up considerable time and were error-prone. Having the logic of a workflow with all the steps carried out with a click of a button is great. Plus it is very fast.

On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allow for workflow actions to be executed at the view level.
• Has a full range of available tools. It's not just email for an approval.
• Super easy to use and configure.

• Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
• Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
• Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
• It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.

• Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
• When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
• You can see the parameters column in the "job activity", but not in "Job definitions".
• Can't search the parameters field in the filter.
• Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.

We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.

Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.

1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I have looked at every competitor out there and this tool plus the Forms designer is very affordable. It has become an integral part of our business.

• Better decision-making and more process visibility are achieved through reporting and monitoring.
• Lowered time frames and streamlined administration of the workflow.
• Improved cost and resource allocation, especially in cloud contexts.
• A decrease in manual errors and related expenditures.
• Unusual problems that could occur during automation.
• Possible difficulties shifting to a new automation tool.
• The expense of beginning implementation and training.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info