Lightico e-Signatures vs. SignRequest, now part of Box

Lightico e-Signatures

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lightico e-Signatures	Score 9.0 out of 10	Mid-Size Companies (51-1,000 employees)	Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…	N/A
SignRequest, now part of Box	Score 8.0 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Lightico e-Signatures

SignRequest, now part of Box

Editions & Modules

No answers on this topic

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
Lightico e-Signatures	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	Lightico e-Signatures	SignRequest, now part of Box

Best Alternatives
	Lightico e-Signatures	SignRequest, now part of Box
Small Businesses	Foxit eSign Score 9.8 out of 10	Foxit eSign Score 9.8 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.4 out of 10	DocuSign Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lightico e-Signatures	SignRequest, now part of Box
Likelihood to Recommend	9.0 (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	8.8 (0 ratings)

User Testimonials
	Lightico e-Signatures	SignRequest, now part of Box
Likelihood to Recommend	If you need a signature repository and like a good value, this is for you. If you do not have a need for e-signatures, this is not for you. Incentivized Jeremy C. Christle Director Of Marketing And Business Development Read full review	It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest! Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Pros	Collects secure signature repository User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation. Making uploading and retrieval of stips a breeze. Incentivized Jeremy C. Christle Director Of Marketing And Business Development Read full review	SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures. SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them. SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process. SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements. Incentivized Becky Burgess Founder & CEO Read full review
Cons	Saved users functionality Less click points Incentivized Kristy Damon Lead csr Read full review	Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields) In the free version, can only send one document at a time Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Support Rating	No answers on this topic	Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
Alternatives Considered	Easier to use. More customer friendly and ability use with our other software Incentivized Kristy Damon Lead csr Read full review	When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Return on Investment	Great customer Service Ease of use Flexible Incentivized Kristy Damon Lead csr Read full review	We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs. The cost was low enough where we did not feel it would be overly expensive with a growing sales team. It allowed us to quickly get set up, and get e-signed contracts out to customers. Incentivized Verified User Anonymous Read full review
ScreenShots	Lightico e-Signatures Screenshots	SignRequest, now part of Box Screenshots