Lighthouse 360 vs. NexHealth

Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!

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Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!

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• templates for email campaigns
• minimal glitches
• good customer service

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• All-in- one platform
• Great customer support
• Very skilled and knowledgeable team
• Gets high reviews for Google

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• The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
• The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
• We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.

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• Our forms have had trouble syncing with Dentrix
• There is customization we would like to be able to do inside new patient forms that we cannot do
• Syncing issues with paperwork into Dentrix

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Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.

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Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.

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• Keeping our schedule is a huge success
• Keeping our patients informed of our office specifics is another area of success
• Love how easy it is to respond to a patient regarding a text

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Independently Invited by TrustRadius

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• Reduced our cost per month for multiple programs
• Gotten us more Google reviews
• Saved us time sending automatic messages to patients

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info