GoTo Meeting vs. Lifesize Video Conferencing

Microsoft Teams has always given us issues if we run an extensive meeting with more than 30 participants. Often, HR would train many people at once, and call quality would degrade or crash. This provides a good alternative when Teams is not working correctly, but we must continue orientation or training. It is inappropriate for all meetings since we are embedded in the Microsoft ecosystem, and Teams integrates well with SharePoint.

Incentivized

I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses. We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.

Incentivized

• Calendar Scheduling: It prepares us for all meetings, automatically sends reminders, and ensures we never miss a meeting.
• Ease of Scheduling: Scheduling a meeting is straightforward and saves us a lot of time.
• The screen-sharing feature allows us to present documents and plans effortlessly during client calls.
• We use the recording feature extensively for training purposes, especially for the onboarding of new members.

Incentivized

• The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
• The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
• Camera quality is great and provides clear video for our organization.
• The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.

Incentivized

• Lack of security updates (Not sure if they are taking care of but they should make users aware of it frequently)
• Brand recognition improvement (Specifically in the US market where many customers still prefer Zoom)
• Many prospects still consider GoTo as a legacy platform compared to Meet, Teams, Zoom. This is not a missing feature but GoTo team should really position themselves as innovative rather than pre-existing perceived notion of being legacy.

• International users have experienced spotty/jittery sound and video.
• Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
• Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.

Incentivized

We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system

Incentivized

I have a lot of Lifesize hardware and I do like Cloud but I am always watching the market for a company that will finally nail this space. I feel like Lifesize has a solid head start but I hope they can create a vision for the marketplace and execute in a meaningful way.

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.

Incentivized

This application has always been available. Never an issue

Incentivized

Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect

Incentivized

This application is fast. Loads fast, no stall

Incentivized

Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.

Incentivized

Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.

Incentivized

I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!

Incentivized

It was very easy and self-explanatory.

Incentivized

Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events

Incentivized

GoTo Meetings has no time limit for sessions with more than x attendees. GoTo Meetings provides an easy way to allow attendees to share their screens. GoTo Meeting does not require membership/license/registration attendees; they are not required to download the desktop application. They can attend from the web if they choose to do so.

Incentivized

Select Lifesize Video Conferencing because it is an online meeting software that has a robust interface, a pleasant interface, and solutions that we can take full advantage of, it offers immediate solutions for screen sharing communication through the web or app. It has worked perfectly for me, offering quality and security as well as being fast and with a free trial, which adjusts to the needs of its users.

With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.

Incentivized

• It has improved the efficiency of our sales meetings, allowing us to close deals faster and with greater clarity.
• There has been a 15% increase in our sales conversion rates.
• The ability to effectively conduct in-house training has improved team productivity and reduced costs associated with in-person training.

Incentivized

• First the cost of licensing was significantly lower than other applications. We were able to experience an almost immediate return on investment now having the ability to bill the health plans for Virtual Visits.
• Again, the lower cost of licensing allowed us to provide more users within the company with license. I am unable to share the specifics of our contract with Lifesize Video Conferencing. What I can say is the price made it easy for us to subscribe to Lifesize.

Incentivized