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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TargetX, from Liaison

    Score10 out of 10
    N/ATargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A

    RedShelf

    Score9.3 out of 10
    N/ARedShelf is an eTextbook platform. For Publishers, RedShelf offers a content distribution network and market intelligence; for schools, it offers a digital content platform campus bookstores can use to provide affordable, accessible texts, with reporting and analytics for instructors to track student usage; for students, RedShelf provides an online eReader with collaboration tools to read, highlight, and take notes on eTextbooks.N/A
    Pricing
    TargetX, from LiaisonRedShelf
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    TargetX, from LiaisonRedShelf
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TargetX, from LiaisonRedShelf
    Considered Both Products
    Liaison
    No answer on this topic
    RedShelf
    Chose RedShelf
    RedShelf and TargetX have something in common, and that is that they help transform the way colleges and universities support their students with their books from digital learning.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    TargetX, from LiaisonRedShelf
    Likelihood to Recommend
    7.5
    (3 ratings)
    9.4
    (3 ratings)
    User Testimonials
    TargetX, from LiaisonRedShelf
    Likelihood to Recommend
    Liaison
    Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
    Incentivized
    Read full review
    RedShelf
    RedShelf has been great in a higher ed environment to help connect students to textbook and publisher materials. It has helped make the process of purchasing/accessing those materials so much easier for students. I am at an institution now where we don't have RedShelf, and the faculty and students are regularly frustrated with this process, so I'll be looking to get us a license here soon. RedShelf is particularly useful if instructors are using various different types of materials from different publishers. However, if an institution was only using Cengage Unlimited for example (that is a service where students will just pay for access to that site and all the books/materials for all of their courses would be accessible on there), that would be a time where I would think RedShelf wouldn't provide you with as much benefit. That being said, we may be using RedShelf in a very specific manner, and it may be able to provide us more ability/features that we haven't taken full advantage of.
    Incentivized
    Read full review
    Pros
    Liaison
    • Bulk Email
    • Analytics
    • Event Management
    • 3rd party product bundling & support
    Incentivized
    Read full review
    RedShelf
    • Provides access with or without internet connection to read your books.
    • You can access the application from your mobile device, tablets, or desktop computers.
    • Streamlines the distribution of e-books, e-textbooks, and other digital content.
    Incentivized
    Read full review
    Cons
    Liaison
    • When sending large volumes of email the campaigns can be slow to send
    • The events functions are not as robust as some of the competition
    • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
    Incentivized
    Read full review
    RedShelf
    • Waiting for a course management tool to streamline the process. It's in the works and a tall order since all clients approach the process differently.
    • A little bit of a stumble with a recent software rollout for day one access roll out, but at least it was intuitive to work through
    Incentivized
    Read full review
    Alternatives Considered
    Liaison
    Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
    Incentivized
    Read full review
    RedShelf
    I don't believe I'd used many products that are similar to RedShelf.
    Incentivized
    Read full review
    Return on Investment
    Liaison
    • Increases in enrollment!
    • More efficient funnel
    Incentivized
    Read full review
    RedShelf
    • It is a great provider of affordable digital learning materials that help improve teaching and learning through technology.
    Incentivized
    Read full review
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