Lexis Search Advantage vs. Slab Knowledge Base

It is good for researching previous news stories on a subject and it can be helpful for tracking down people and their biographical information. If you're looking for academic studies on a subject, this is not the best place to go in my opinion. It is also not always current with addresses and phone numbers.

Incentivized

Slab would be specifically appropriate for sharing company materials and resources however, would be less appropriate if there was sensitive information that could potentially be shared across other LOB's that should not access that information. It might be beneficial to add a password protected feature or different levels of users to access different information or be allowed to edit. In the customer service role, Slab is well suited to house training materials, scripts, etc. as well as keep everyone accountable for the same processes. It will be hugely beneficial in the future to share with any third party staffing

Incentivized

• Searching for news stories on a subject.
• Tracking down people.
• Tracking down previous residences of a person.

Incentivized

• Organization
• Training
• Sharing information
• Linking documents
• Easy access to company material

Incentivized

• Not all address location information is accurate or up to date.
• The previous search function for news stories was easier to use than what was changed last year.

Incentivized

• Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.

Incentivized

It's been several years since I called for help but when I did, Lexis was very helpful.

Incentivized

Lexis is much more refined in its results. I use it because it is a newsroom standard and it is what is provided by the company.

Incentivized

They're different platforms, so I think they have both served our needs well.

Incentivized

• No idea -- I don't deal with our finances.

Incentivized

• Positive impact in keeping all departments in sync
• Positive impact on finding who owns a particular territory
• Positive impact making and retrieving templates

Incentivized