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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue USM Anywhere

    Score3.7 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    InsightIDR

    Score9.5 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Pricing
    LevelBlue USM AnywhereInsightIDR
    Editions & Modules
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    InsightIDR Advanced
    $5.89
    per month per asset
    Offerings
    Pricing Offerings
    LevelBlue USM AnywhereInsightIDR
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
    More Pricing Information
    Community Pulse
    LevelBlue USM AnywhereInsightIDR
    Considered Both Products
    LevelBlue
    Chose LevelBlue USM Anywhere
    For baseline functionality and simplicity in deployment, we chose USM over other commercial or open source technologies in the same arena. When compared against other tooling like Rapid7 or Splunk, the cost for the ingestion load we were seeing on a monthly basis was best with …
    Incentivized
    Chose LevelBlue USM Anywhere
    IBM QRadar - long and clunky installation process, after which we weren't blown away by the tired and over-complicated user interface - wasn't a good fit for us.
    InsightIDR - disappointing engagement with their sales team, who weren't able to answer surface-level questions about …
    Incentivized
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
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    LevelBlue USM AnywhereInsightIDR
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    InsightIDR
    Score9.5 out of 10
    Microsoft Defender XDR
    Score8.9 out of 10
    Enterprises
    Kaspersky EDR Optimum
    Score9.2 out of 10
    Kaspersky EDR Optimum
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    LevelBlue USM AnywhereInsightIDR
    Likelihood to Recommend
    9.8
    (390 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    7.2
    (18 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (34 ratings)
    -
    (0 ratings)
    Availability
    6.4
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (25 ratings)
    -
    (0 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (38 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    6.3
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    LevelBlue USM AnywhereInsightIDR
    Likelihood to Recommend
    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
    Read full review
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Pros
    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Cons
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
    Read full review
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Usability
    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Reliability and Availability
    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Performance
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Support Rating
    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
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    Rapid7
    No answers on this topic
    In-Person Training
    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
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    Rapid7
    No answers on this topic
    Online Training
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Implementation Rating
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
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    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
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    Scalability
    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Return on Investment
    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
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