Letsignit vs. Xink

This is a great solution for teams that use Microsoft and want an integrated signatures solution. I think small to medium-sized businesses are likely going to see the most value. It is likely not appropriate for startups or solopreneurs as the big benefit comes from being able to update all signatures simultaneously.

Incentivized

We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.

Incentivized

• Streamlines Team Members Signatures
• Nice format and layout
• Easy to make edits to all signatures at once.

Incentivized

• Centralised email signature platform.
• Email signature banner marketing tool.

Incentivized

• Limited to signature builder
• Responsiveness issues
• Lack of good customer support

Incentivized

• Email signature creator is a little cumbersome when working with tablets.

Incentivized

Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.

Incentivized

Opensense offered better customer service and more options for design, although I'm not sure about the responsiveness. However, initially, we choose to go with Letsignit due to cost, although we later came to regret this.

Incentivized

We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.

Incentivized

• Increased clicks on links in signatures
• Easy to introduce feature to clients
• Responsiveness issues makes our company logo look bad

Incentivized

• Pricing is very fair and enables it to be added to every mailbox without question.
• We are a reseller and also have the ability to view and administer all our clients/tenants under a single pane of glass which is very convenient.

Incentivized