LearnUpon vs. Rippling

With regard to course construction and design, I think LearnUpon excels in many areas. There tends to be a bit of a learning curve for new users, but the dashboard interface and finding courses that a student has enrolled in is pretty quickly resolved, and it is very convenient to house materials in LearnUpon and ensure that students are able to access them, rather than having to rely on printing materials and/or manually distributing documents through emails or some other digital means (DropBox, Drive, Hightail, etc.). It is, for all intents and purposes a Learning Management System, and is intended to manage and track students' coursework and learning. I will say though, that in terms of record-keeping, is an area where it falters. Finding and maintaining receipts of orders placed through the storefront is not convenient from an administrative standpoint. Processing a refund for a student if we cancel a class, that was an enrollment transferred from a previous class, is clunky. Guaranteeing that members are able to purchase course enrollments under their specific price tier, while at the same time preventing non-members from doing so, is not convenient and not something that is easily fixable. Currently, new users can only [default] to either members OR non-members, and that classification has to be manually adjusted. Given that some organizations can run into above 10,000 members, this is an obvious challenge.

Incentivized

I highly recommend Rippling for any company, regardless of its size. Many well-known companies trust it, and if you go onto their LinkedIn page, you will likely find that many of your friends and colleagues are already familiar with them. Along with a highly flexible and easy-to-use UI, many other companies use it, making it feel like a small world. Any company that needs software for expense management and payroll and wants consistency should consider using Rippling.

Incentivized

• LearnUpon has EXCELLENT support. I have always been quickly and effectively taken care of whenever I had a problem (the majority of the "problems" were simply my perception; turned out not to be problems at all).
• LearnUpon has a simple, intuitive interface that works and rarely causes problems. Obviously, they heavily user-tested the interface before implementing. Too many LMSes do not do this and the interfaces which have been designed by software nerds are super hard to navigate.
• LearnUpon has lots of features packed into one system. You can host multiple "portals" for different audiences, you can have learning paths, you can upload videos and documents of all kinds. It just works and is not limiting.
• LearnUpon has an EXCELLENT test creation/implementation feature which I have not seen in any other LMS I have used.

Incentivized

• I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
• Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
• Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.

Incentivized

• No integration with a payment gateway that shows in a students account what courses they have purchased at what price.
• There is some confusion on when registering for the LMS that only a username and password need to be supplied, it does not require a first and last name.
• Limited function of coupon codes, too many restrictions make us come up with work around in order to utilize coupons.
• They ability to group students by the course type they are selecting not just custom data fields.

Incentivized

• It is hard to think of ways that Rippling could improve. The one area that we did have a bit of a slowdown was in the onboarding process. It was not intuitive and we expect to have some learning curve so if I could say anything needs improvement it would be this area.

Incentivized

We've been a customer for six years and I don't see that changing anytime soon. We're very happy with LearnUpon.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

You cannot publicly post badges from LU which you can with Credly. That would be a nice feature. LU is a much nicer interface than both SumTotal and YourMembership/Crowdwisdom. However, course searchability was much easier in your membership. Course creation is much easier in LU. From an administration perspective, I think LU is easier to use, including standard reporting. Your membership has a much better self-assessment product than LearnUpon. You can rank your confidence when answering questions. You can also do more robust mapping

Incentivized

We switched from Gusto to Rippling and I wish we would've done it years ago. Rippling is so much more robust than Gusto and has made the lives of our HR team and each of our employees so much easier! I'd recommend Rippling over Gusto to every organization without any hesitation

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• LearnUpon helped us significantly reduce the cost of travel and lodging for staff and trainers who would previously have had to travel to participate in learning.
• LearnUpon helped introduce our organization to the concept of online learning and asynchronous study.
• LearnUpon helps us improve our staff's technological literacy by giving them a friendly and inviting system to learn from independently.

Incentivized

• Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
• What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
• Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
• Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.

Incentivized