TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Leap

    Score9 out of 10
    N/AFounded in 2016, Leap is subscription-based software for home service contractors that automates steps in the sales process from estimating, proposals, and contracts to financing, payment capture, and e-signatures. Integrating with the user's home improvement software, Leap aims to eliminate redundancies and errors that slow down the sales process.

    $49

    per month per user

    PandaDoc

    Score9 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    LeapPandaDoc
    Editions & Modules
    Pro
    $49
    per month per user
    Premium
    $99
    per month per user
    Enterprise
    $125
    per month per user
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    LeapPandaDoc
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    LeapPandaDoc
    Considered Both Products
    Leap
    No answer on this topic
    PandaDoc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    216 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    199 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    177 Answers
    Features
    LeapPandaDoc
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Leap and PandaDoc
    Feature
    Leap
    8.8
    2 Ratings
    10% above category average
    PandaDoc
    -
    Ratings
    Proposal branding7.02 Ratings00 Ratings
    Proposal templates9.01 Ratings00 Ratings
    Proposal content library updates10.01 Ratings00 Ratings
    Guided proposal creation8.01 Ratings00 Ratings
    Searchable proposal database10.02 Ratings00 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Leap and PandaDoc
    Feature
    Leap
    10.0
    2 Ratings
    21% above category average
    PandaDoc
    -
    Ratings
    RFP management & response10.02 Ratings00 Ratings
    Proposal collaboration & approval10.02 Ratings00 Ratings
    User permissions/proposal editing controls10.02 Ratings00 Ratings
    Sales proposal workflow10.02 Ratings00 Ratings
    Proposal automation user interface10.01 Ratings00 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Leap and PandaDoc
    Feature
    Leap
    10.0
    2 Ratings
    21% above category average
    PandaDoc
    -
    Ratings
    Proposal distribution10.02 Ratings00 Ratings
    Interactive proposals10.02 Ratings00 Ratings
    Proposal content tracking10.02 Ratings00 Ratings
    Best Alternatives
    LeapPandaDoc
    Small Businesses
    Qwilr
    Score9 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    Responsive
    Score8 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Responsive
    Score8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeapPandaDoc
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (322 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (18 ratings)
    Usability
    8.0
    (1 ratings)
    8.3
    (23 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (21 ratings)
    Support Rating
    -
    (0 ratings)
    6.1
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    LeapPandaDoc
    Likelihood to Recommend
    Leap
    Leap (formerly JobProgress) helped us automate and simply our processes. We chose it over competitors because we were able to customize it to the different service offerings we provided - other platforms seem to be designed for one type of service or another making them problematic. We were able to reduce the number of software providers we use and integrate others that we were using separately. It is designed well to track [potential] jobs, but it does not work well for tracking business development opportunities.
    Incentivized
    Read full review
    PandaDoc
    As a small business, the polished, professional look of every PandaDoc document never fails to impress our clients. It's seamless and easy to collect e-signatures, a huge plus, as many e-signature software services provide only that feature for a cost, without the other features PandaDoc has. I am disappointed that the pricing tiers recently changed, so now you get less value for the price. PandaDoc has been great for sending proposals to our clients which include the terms of agreement and the price we quote them, with space at the end for them to sign upon approval. This signals to us that they've accepted and we proceed by sending them an invoice (through another software). Ideally, PandaDoc would automatically follow up or simultaneously send an invoice as well - but this is a Business Plan feature now. But love that we can track when prospects open our documents. We used to pay $35/month for the Essentials Plan, which no longer exists and has become the Starter Plan, which no longer includes unlimited templates or pricing tables - those are Business Plan features. So that downgrade in value was disappointing as it's not a cheap service for a small business, and I'm considering moving to their free plan.
    Incentivized
    Read full review
    Pros
    Leap
    • Providing proposal viewing
    • Allowing clients to accept proposal terms electronically
    • Tracking project progress and payment status
    Incentivized
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    Leap
    • Reporting
    • Deadlines on updates
    • Lists populate differently (e.g., alphabetical vs. order they were created)
    Incentivized
    Read full review
    PandaDoc
    • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
    • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
    • Loading screens are sometimes long
    Incentivized
    Read full review
    Likelihood to Renew
    Leap
    No answers on this topic
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    Leap
    Had to reach out to support several times because interface is not intuitive and help files are sparse
    Incentivized
    Read full review
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Reliability and Availability
    Leap
    No answers on this topic
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    Leap
    No answers on this topic
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Support Rating
    Leap
    No answers on this topic
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Implementation Rating
    Leap
    No answers on this topic
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    Leap
    We evaluated close to ten other platforms including Dataforma, Job Nimbus, AccuLynx, Propeller, FCS, etc., but chose Leap (formerly JobProgress) because of the flexibility it offered - customize our service offerings and how jobs flow through our process, automation through the process, integration with other vendors, and ease of use for the office and field.
    Incentivized
    Read full review
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Scalability
    Leap
    No answers on this topic
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    Leap
    • Multiple staff can access system in office and in the field
    • Can measure project profitability
    • Track follow up with prospective and current clients
    Incentivized
    Read full review
    PandaDoc
    • Our business has received a positive impact by saving time on creating, editing, and sending documents/quotes to clients.
    • We also have had greater employee efficiency due to a faster and more seamless proposal and document management process.
    • We have received a higher close rate as well considering the user is able to e-sign the document, pay, and complete the quote seamlessly.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.