LEAP Legal Software vs. Time Matters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LEAP Legal Software
Score 8.6 out of 10
N/A
LEAP is a legal practice management software designed to combine time tracking, document and email management, automated legal forms, accounting, billing, and customer relationship management into one single software solution.N/A
Time Matters
Score 5.1 out of 10
N/A
Time Matters from PCLaw | Time Matters, a venture spun out from LexisNexis in collaboration with LEAP, is presented as an adaptable case and matter management software that helps foster collaboration on matters, streamline internal processes and increase profitability through attorneys having more available billing hours and increased efficiency.N/A
Pricing
LEAP Legal SoftwareTime Matters
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LEAP Legal SoftwareTime Matters
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRequest a demonstration on LEAP’s website to get a pricing quote, as they do not publicly share pricing information.
More Pricing Information
Community Pulse
LEAP Legal SoftwareTime Matters
User Ratings
LEAP Legal SoftwareTime Matters
Likelihood to Recommend
9.0
(0 ratings)
4.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
LEAP Legal SoftwareTime Matters
Likelihood to Recommend
LEAP is a really good option for small to medium sized firms. Most products on the market are expensive document management systems designed for large law firms. The other are case management software that are great for billing, contacts and calendaring. LEAP seems to combine both of the options in an easy to use system. It is customizable but is fully functional as an "off the shelf" product unlike IManage or similar products.
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When we first started with Time Matters, there were very few other options and it fit the bill. But it didn't really progress with the times and there is now a need for synching with IPhones that was not envisioned back then. Additionally, the number of users is limited to what you purchased and it is not simple to just pay to add a user if a company grows. They MANDATE that you have a service contract which is costly and may not be necessary, and if you want to upgrade to a newer version, they insist that you pay for the contract RETROACTIVELY (!!!) without having use of it.
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Pros
  • document management
  • client contacts
  • billing
  • integration with QBO
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  • It stores data that the law firm uses.
  • It really doesn't do anything really well, so it is hard to answer this question.
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Cons
  • it has trouble with some non-Microsoft programs
  • It has trouble with EXE files
  • support is primarily on-line versus phone
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  • The program would benefit from better customer support.
  • The program would be stronger by providing for more detailed roles, which you could assign to different users.
  • The program would benefit by being easier to integrate with non-Lexis products. Sometimes this crosstalk causes issues.
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Support Rating
No answers on this topic
There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.
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Alternatives Considered
IManage was great but we were quoted up to $40,000 to "customize" it to perform as it did in demonstrations. IManage was clearly designed/priced for large, multi-offices. LexWorkplace was another program that worked really well. It had real problems converting emails and certain files from our old program, Time Matters. LEAP was a reasonable, comprehensive program. It offered customer service, training and data conversion as part of the package.
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So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.
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Return on Investment
  • integrated system
  • Ease of billing
  • Syncs with Quickbooks Online
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  • We had to spend over $100,000 to customize Time Matters to work correctly with our medical malpractice and mass tort teams because the out of the box solution didn't work for both teams. Consultant costs are then required to maintain the customizations with each version upgrade.
  • I feel that we did not get any ROI on the licensing renewal costs because support is bundled with it and the Lexis Nexus support team wouldn't support of system because we used SQL replication.
  • Migration Costs to leave Time Matters for a cloud solution were high because of the complexities of the Time Matters software.
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ScreenShots

LEAP Legal Software Screenshots

Screenshot of Example of LEAP’s real-time collaboration and internal chat interface.Screenshot of Example of LEAP's email and correspondence management interface.Screenshot of Example of LEAP’s accounting and billing interface.Screenshot of Example of legal forms accessed through LEAP’s library.