Leanplum vs. Relay Network

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Leanplum
Score 3.0 out of 10
N/A
Leanplum is a mobile marketing automation and messaging platform with A/B testing and analytics, from the company of the same name headquartered in San Francisco, California.N/A
Relay Network
Score 10.0 out of 10
N/A
Relay Network is a Mobile Engagement Automation Solution that aims to enable businesses to deliver individualized, real-time service messaging that simplifies and improves the customer experience. It allows enterprise businesses to digitize, orchestrate, and automate customer engagement on their own branded and secure mobile messaging channel. According to the vendor, organizations including Comcast, Independence Blue Cross, and Citizens Bank use Relay - a 2017 Gartner Cool Vendor - to…
$99
per user/per month
Pricing
LeanplumRelay Network
Editions & Modules
No answers on this topic
Reactive
$99
per user/per month
Assisted
$199
per user/per month
Automated
Contact sales team
Proactive
Contact sales team
Offerings
Pricing Offerings
LeanplumRelay Network
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LeanplumRelay Network
User Ratings
LeanplumRelay Network
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
LeanplumRelay Network
Likelihood to Recommend
Leanplum has been exciting for us to use. It's given us visibility into how our campaigns work, and most importantly, it's built with mobile apps and mobile delivery in mind. If you have a lot of content (blogs/emails) that needs to get delivered, and discrete customer segments, it's a good choice
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Pros
  • The ability to send out a message to all of the users of our application at one time without an update to the store version, is one of the best features of Leanplum.
  • Targeting specific users and being able to tailor a message just for them. No need to send out a message to all users if the message does not apply to all users.
  • The meta data tracking of Leanplum is also very powerful for determining how and where to target the correct users for your upcoming applications or features.
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Cons
  • Variable sync issues on client
  • Client integration seems easy but it's not very intuitive
  • Multiple issues on iOS integration and SDK issues
  • Cost is quite high
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Alternatives Considered
I felt that Leanplum had the best value & KPI/revenue reporting out of the competitors we tested. They also had very strong segmentation capabilities, which the client has utilized and found very useful. Overall, it was a big improvement operationally over Urban Airship, the client's previous push notification service provider.
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Return on Investment
  • Positive: 17% engagement increase as shown in this case study: https://www.leanplum.com/case-studies/push-notification-best-practices-pixowl/
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ScreenShots

Relay Network Screenshots

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