Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
LeadMaster | Score8 out of 10 | N/A | LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system. | $10 per seat |
Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
| LeadMaster | Zoho CRM | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | $500 hours required | $14 /user/month | ||||||||||||||
| Additional Details | There is no additional charge for the mobile version. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| LeadMaster | Zoho CRM | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 93% Would buy again 226 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 97% Delivers good value for the price 228 Answers | |
| Happy with the feature set | ||
No answers on this topic | 95% Happy with the feature set 232 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 95% Lived up to sales and marketing promises 185 Answers | |
| Implementation went as expected | ||
No answers on this topic | 87% Implementation went as expected 180 Answers | |
| LeadMaster | Zoho CRM | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales Force Automation |
| |||||||||||||||||||||||||||||||
| Customer Service & Support |
| |||||||||||||||||||||||||||||||
| Marketing Automation |
| |||||||||||||||||||||||||||||||
| CRM Project Management |
| |||||||||||||||||||||||||||||||
| CRM Reporting & Analytics |
| |||||||||||||||||||||||||||||||
| Customization |
| |||||||||||||||||||||||||||||||
| Integrations with 3rd-party Software |
| |||||||||||||||||||||||||||||||
| Platform |
| |||||||||||||||||||||||||||||||
| Security |
| |||||||||||||||||||||||||||||||
| Social CRM | ||||||||||||||||||||||||||||||||
| LeadMaster | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.6 |
| Likelihood to Renew | - | 7.6 |
| Usability | 8.0 | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | 8.0 | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.6 |
| Implementation Rating | - | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.8 |
| LeadMaster | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
|
| Pros | No answers on this topic | No answers on this topic |
| Cons | No answers on this topic | No answers on this topic |
| Likelihood to Renew | No answers on this topic | No answers on this topic |
| Usability | No answers on this topic | No answers on this topic |
| Reliability and Availability | No answers on this topic |
|
| Performance | No answers on this topic |
|
| Support Rating | No answers on this topic | No answers on this topic |
| In-Person Training | No answers on this topic |
|
| Online Training | No answers on this topic |
|
| Implementation Rating | No answers on this topic | No answers on this topic |
| Alternatives Considered | No answers on this topic | No answers on this topic |
| Contract Terms and Pricing Model | No answers on this topic | No answers on this topic |
| Scalability | No answers on this topic |
|
| Professional Services | No answers on this topic | No answers on this topic |
| Return on Investment | No answers on this topic |
|
| ScreenShots | LeadMaster Screenshots | Zoho CRM Screenshots |