Lavu vs. PixelPoint POS

For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.

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PixelPoint would be well suited for any restaurant looking for a cheap entry level system that is easy to use. If you are looking for really advanced inventory I would recommend adding a separate company. If you are looking to get all your info in the cloud I believe they have an add on. We use Avero to extract to the cloud.

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• The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
• Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
• The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.

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• easy to use
• intuitive menu
• customizable

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• Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
• Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
• Have had the system go out on a weekend and took 20 plus minutes to get back online
• Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help

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• The labor tracking can improve to better track overtime and spread pay.
• HR tracking would be great.
• Take mobile payments.

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Square has a simpler interface but lower quality reporting for accountants.

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much easier and we feel our support team is more responsive

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• LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.

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• Cheap reliable system
• The labor module has caused some heartburn because of the overtime issue
• Would like a more open credit card processing system

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info