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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clover

    Score8.4 out of 10
    N/AClover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

    $9.95

    per month

    Lavu

    Score6.5 out of 10
    N/ALavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.

    $59

    per month

    Pricing
    CloverLavu
    Editions & Modules
    Subscription
    $9.95
    per month
    Starter
    $59
    per month
    Growth
    $129
    per month
    Optimize
    $279
    per month
    Offerings
    Pricing Offerings
    CloverLavu
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    CloverLavu
    Considered Both Products
    Fiserv
    No answer on this topic
    Lavu
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    User Ratings
    CloverLavu
    Likelihood to Recommend
    9.1
    (12 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    5.2
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    CloverLavu
    Likelihood to Recommend
    Fiserv
    Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
    Incentivized
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    Lavu
    For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
    Incentivized
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    Pros
    Fiserv
    • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
    • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
    • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
    Incentivized
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    Lavu
    • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
    • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
    • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
    Incentivized
    Read full review
    Cons
    Fiserv
    • Focus functionality on retail use and not broad based with focus on food services
    • Build a turn table into the countertop unit so both the employee and customer can use the tablet
    • Offer color choices in units (white is not always friendly with long term use)
    Incentivized
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    Lavu
    • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
    • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
    • Have had the system go out on a weekend and took 20 plus minutes to get back online
    • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
    Incentivized
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    Usability
    Fiserv
    There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
    Incentivized
    Read full review
    Lavu
    No answers on this topic
    Support Rating
    Fiserv
    We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
    Incentivized
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    Lavu
    No answers on this topic
    Alternatives Considered
    Fiserv
    None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
    Incentivized
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    Lavu
    Square has a simpler interface but lower quality reporting for accountants.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Definitely makes us look more professional, and we are able to handle products much smoother and faster
    • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
    • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
    Incentivized
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    Lavu
    • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
    Incentivized
    Read full review
    ScreenShots

    Lavu Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot