Lattice vs. Sage HR

Lattice is very well versed in all things with performance and goals, but it is a separate program from the rest I work in; it would be nice to be able to integrate it into other programs I work out of more frequently. I do enjoy being able to have a program where I can track my goals and job growth.

Incentivized

For smaller companies, Sage HR is a user friendly system that allows you to streamline HR processes all under one roof and a time efficient manner. The other software it is able to integrate with is also a bonus allowing processes to be simplified. Ultimately, we really enjoyed using it to allow our team members to engage with it but also to make engaging with our team members simpler on the HR team and requests always recorded.

Incentivized

• Giving me up to date information and tasks that enable me to complete necessary training experiences.
• Giving me a user friendly interface/platform that allows me to communicate with coworkers, supervisor, etc.
• It notifies me when I have things to do, and when I have completed necessary tasks.
• It gives me a bank of completed tasks so that I can chronologically follow my progress over time as I have been with my organization.

• Time off policies are clear and transparent.
• The review process functionality was extremely easy to use.
• Support is outstanding . If you ever run into an issue they are always available to help.
• Onboarding document control is really easy to manage and stays consistent with a growing company.

Incentivized

• it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
• Lattice app (for phone) is very limited in scope and doesn't have face ID
• sales team can be misleading; need to really double check and push on important issues

Incentivized

• Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
• The user experience for the Admin interface is not completely intuitive.
• Overall look and feel could be updated one day.

It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.

Incentivized

because it has positive impact on both employee and business. It streamlined performance review , made feedback more consistent and improved visibility and it helped a lot in setting up specific reminders for tasks and recognition.it also build transparency in setting up reviews and feedbacks. its easy to use and integrate.

payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good

Incentivized

Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.

Incentivized

Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.

Incentivized

These other platforms are great at their own thing- like payroll for the most part, but some don't have native performance tools at all (ADP), and some are just so shallow and designed to just check the must-have boxes for orgs primarily focused on Payroll. Gusto and TriNet/Zenefits try to be all-in-one solutions, but their foundations are payroll and HRIS, respectively, so their performance and engagement tools are either missing or severely lacking

Incentivized

I searched for plenty of HR applications. Some wanted a ridiculous amount of money but didn't have many features. One wanted us to move our payroll over to them which wasn't an option. As a smaller to mid-sized company 50-200 employees, we have a central accounting dept that we wanted to keep most of our processes with. CakeHR delivered with all the needs plus more. I know there are some features we are not using because they don't fit our needs at this time but I am aware of them. Finding a web-based application that solved all of our needs and more was a homerun for us. All the others I searched were always missing or wanted us to pay substantially more for a key component we needed.

Incentivized

• a different method to reaching the whole company that isn't through email or slack, not cluttering peoples inbox but having a dedicated space for praises and goal planning
• where company data about personnel is stored and a way to engage with them and set up cadences for meeting and feedback, giving us a one stop shop instead of multiple avenues
• a forum where we do all company surveys. from engagement surveys to mid-year reviews. makes this process streamlined and less fussy and confusing

Incentivized

• Saved me lots of admin time with employee self service.
• I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
• Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).

Incentivized