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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A

    Vtiger

    Score8.2 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    Lasso CRMVtiger
    Editions & Modules
    No answers on this topic
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    Lasso CRMVtiger
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Features
    Lasso CRMVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    8.9
    2 Ratings
    14% above category average
    Vtiger
    10.0
    8 Ratings
    26% above category average
    Customer data management / contact management8.12 Ratings10.08 Ratings
    Workflow management6.22 Ratings10.08 Ratings
    Opportunity management10.01 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings10.08 Ratings
    Interaction tracking10.01 Ratings10.06 Ratings
    Contract management00 Ratings10.06 Ratings
    Quote & order management00 Ratings10.06 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    5.0
    1 Ratings
    40% below category average
    Vtiger
    9.5
    6 Ratings
    23% above category average
    Help desk management5.01 Ratings9.06 Ratings
    Case management00 Ratings10.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    9.9
    2 Ratings
    27% above category average
    Vtiger
    10.0
    6 Ratings
    28% above category average
    Lead management10.02 Ratings10.06 Ratings
    Email marketing9.92 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    8.1
    2 Ratings
    6% above category average
    Vtiger
    10.0
    8 Ratings
    27% above category average
    Task management8.12 Ratings10.06 Ratings
    Reporting8.12 Ratings10.07 Ratings
    Billing and invoicing management00 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    6.6
    2 Ratings
    14% below category average
    Vtiger
    9.7
    7 Ratings
    25% above category average
    Pipeline visualization8.01 Ratings10.06 Ratings
    Customizable reports5.22 Ratings9.07 Ratings
    Forecasting00 Ratings10.06 Ratings
    Customization
    Comparison of Customization features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    5.0
    1 Ratings
    40% below category average
    Vtiger
    9.3
    8 Ratings
    22% above category average
    Custom fields5.01 Ratings9.08 Ratings
    Custom objects5.01 Ratings10.07 Ratings
    API for custom integration00 Ratings9.06 Ratings
    Security
    Comparison of Security features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    8.1
    2 Ratings
    3% below category average
    Vtiger
    9.0
    8 Ratings
    8% above category average
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.12 Ratings9.08 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    8.0
    1 Ratings
    9% above category average
    Vtiger
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    5.0
    1 Ratings
    38% below category average
    Vtiger
    5.0
    5 Ratings
    38% below category average
    Mobile access5.01 Ratings5.05 Ratings
    Social CRM
    Comparison of Social CRM features of Lasso CRM and Vtiger
    Feature
    Lasso CRM
    -
    Ratings
    Vtiger
    10.0
    5 Ratings
    31% above category average
    Social engagement00 Ratings10.05 Ratings
    Best Alternatives
    Lasso CRMVtiger
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lasso CRMVtiger
    Likelihood to Recommend
    9.9
    (2 ratings)
    10.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Lasso CRMVtiger
    Likelihood to Recommend
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    No answers on this topic
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    No answers on this topic
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger