Landscape Management Network (LMN) vs. Service Autopilot

We use Landscape Management Network (LMN) to collect and store all client data, from addresses and phone numbers, to communication notes, past estimates and projects completed and or lost. LMN stores all data for unlimited amount of time. It even allows for multiple contacts under the same property, multiple properties under the same contacts, and the ability to assign a primary contact for each specific property within a client account. It saves us so much time from tracking down, who worked with what client on what project and everything inbetween.

Incentivized

Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.

Incentivized

• time tracking
• client data retention
• project estimating
• material data retention

Incentivized

• service history, tracking
• service scheduling
• service/client notes

Incentivized

• Customer facing experience can be improved and modernized
• Estimating component has been stagnant can needs updates
• Better budgeting system would be good

Incentivized

• when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
• cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.

Incentivized

Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details

Incentivized

• LMN is fairly priced compared to other software considering all the capabilites.
• It's interface is user friendly and continually improving.
• Doesn't take a lot of upfront effort to get to using it.
• It's specifially tailored for the landscape industry so works well for us
• Overall easy to use and onboard new staff

Incentivized

We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.

Incentivized

• Helps with project organization, knowing what a job needs and how much, etc.
• Allows us to track every labour hours to know where time is spent. Informs where we need to see improvement
• Makes estimating very quick for anyone. Save time in pricing jobs out so we can shorten sales pipeline.

Incentivized