Landscape Management Network (LMN) vs. Rocketlane

We use Landscape Management Network (LMN) to collect and store all client data, from addresses and phone numbers, to communication notes, past estimates and projects completed and or lost. LMN stores all data for unlimited amount of time. It even allows for multiple contacts under the same property, multiple properties under the same contacts, and the ability to assign a primary contact for each specific property within a client account. It saves us so much time from tracking down, who worked with what client on what project and everything inbetween.

Incentivized

There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.

Incentivized

• time tracking
• client data retention
• project estimating
• material data retention

Incentivized

• The project timelines and tasks feature is nice.
• Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
• Timesheets can be easily tracked through which resource utilization can be planned.

Incentivized

• Customer facing experience can be improved and modernized
• Estimating component has been stagnant can needs updates
• Better budgeting system would be good

Incentivized

• Project Opening time
• Automated time tracked should be there
• Every phase has a option to make a call and zoom so time tracked real time

Incentivized

It really helps to support us in supporting our customers.

Incentivized

Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.

Incentivized

• LMN is fairly priced compared to other software considering all the capabilites.
• It's interface is user friendly and continually improving.
• Doesn't take a lot of upfront effort to get to using it.
• It's specifially tailored for the landscape industry so works well for us
• Overall easy to use and onboard new staff

Incentivized

Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet

Incentivized

• Helps with project organization, knowing what a job needs and how much, etc.
• Allows us to track every labour hours to know where time is spent. Informs where we need to see improvement
• Makes estimating very quick for anyone. Save time in pricing jobs out so we can shorten sales pipeline.

Incentivized

• As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.

Incentivized