TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    Userlike

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…

    $37

    per month

    Pricing
    LandbotUserlike
    Editions & Modules
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    Free
    $0
    1 Operator, 1 Chat Widget, unlimited chats
    Team
    $90
    per month
    Corporate
    $290
    per month
    Flex
    upon request
    per month
    Offerings
    Pricing Offerings
    LandbotUserlike
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
    More Pricing Information
    Best Alternatives
    LandbotUserlike
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Zoho SalesIQ
    Score8.3 out of 10
    Enterprises
    AWS Chatbot
    Score9.5 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LandbotUserlike
    Likelihood to Recommend
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LandbotUserlike
    Likelihood to Recommend
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    Pros
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    Cons
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    Support Rating
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    Alternatives Considered
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    Return on Investment
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    Userlike
    No answers on this topic
    ScreenShots

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics

    Userlike Screenshots

    Screenshot of The Website MessengerScreenshot of ChatbotsScreenshot of Messaging ChannelsScreenshot of The Message CenterScreenshot of Video CallsScreenshot of Data privacy & GDPR