Lakeside Digital Experience Cloud, powered by SysTrack vs. Splunk Observability Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lakeside Digital Experience Cloud, powered by SysTrack
Score 7.0 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
Splunk Observability Cloud
Score 9.0 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$15
per month (billed annually) per host
Pricing
Lakeside Digital Experience Cloud, powered by SysTrackSplunk Observability Cloud
Editions & Modules
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
Lakeside Digital Experience Cloud, powered by SysTrackSplunk Observability Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lakeside Digital Experience Cloud, powered by SysTrackSplunk Observability Cloud
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User Ratings
Lakeside Digital Experience Cloud, powered by SysTrackSplunk Observability Cloud
Likelihood to Recommend
9.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.4
(0 ratings)
Usability
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
Lakeside Digital Experience Cloud, powered by SysTrackSplunk Observability Cloud
Likelihood to Recommend
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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The query language is relatively easy and flexible when looking into an application's problems. These queries can then be used for alerts, reports, and dashboards. I believe Splunk is a platform that can help a system grow into its proactive application management, using incidents to add insights as needed without trying to work out every scenario in advance.
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Pros
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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  • An indicator for errors on the navigations pane so that we don't have to go through each tab.
  • As we go more and more cloud maybe you guys can implement a pay-as-you-use strategy so that small companies using it not frequently can also afford it.
  • That's it can't think of any and it wont let me skip to next question. Thanks
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Likelihood to Renew
No answers on this topic
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
No answers on this topic
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Support Rating
No answers on this topic
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
No answers on this topic
Follow a training before starting.
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Alternatives Considered
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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We initially chose Splunk Observability Cloud because it promised full-stack visibility and tighter integration. The other tools didn't offer this as part of the core package. Their analytics and real-time dashboards looked strong during the demo but it turned out to a lot heavier and more complex than expected. If I had to decide again, I’d probably go with something more streamlined and easier to manage.
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Return on Investment
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud