CareerBuilder.com vs. Ladders Recruiter

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

It would depend on the company size. From experience, it does not serve us well but it might work better for a different company or industry

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• It does have a large applicant base
• It seemed to have qualified users

Incentivized

• Functionality can be more user-friendly for beginners.
• More options to integrate with other platforms and Applicant Tracking Systems
• Make it easier to create candidate lists, and send mass emails--while this feature is available, CareerBuilder.com does not make it easy for users to perform these tasks.
• Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available.

Incentivized

• The response rate of the candidates(but that isn't Ladders fault)
• Only one user can access the account which does not serve us well as we have several people that work on Executive positions.
• From experience, The ability to get candidates to respond to you was awful

Incentivized

0 WE are not going to use it

Incentivized

CareerBuilder.com is average in terms of overall usability. I am able to post my positions and figure the site out. However, finding out how many additional options you are is not something easily accessible. If you don't know where to look, you may not be able to find or know how many "boosts" you have to use for the month.

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

0 We tried several time to get in touch with customer service and was never able to

Incentivized

I do not think that CareerBuilder.com is a very good job posting site. It does not provide you with quality applicants like some other products I have used. Not only does it provide a low number of candidates, the ones we do get to tend to be repeat applicants or are not qualified at all.

Incentivized

It does not at all

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• None. We got no ROI with Ladders

Incentivized