LabVantage vs. Thermo Fisher SampleManager LIMS

The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.

Incentivized

The program is well suited for those companies that have numerous experiments being conducted at the same time, because it allows our professors to walk around or use their own computer and see how the experiments are being conducted. This is the most useful part of the program.

Incentivized

• Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
• Web-enabled: we can link to LabVantage requests and attachments from other systems.
• Single Sign-On: users can use their network username/password to login to LabVantage

Incentivized

• Cloud
• Storing information
• Transferring data from one to another
• No Flash Drives
• Easy use
• BEST SOFTWARE
• MUST NEED for large companies

Incentivized

• Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
• Develop LVConnect interfaces with more instruments that is universal and easy to use

Incentivized

• LIMS can be an extremely slow system if not updated to the most current version, which can also cause the system to crash in the midst of recording/testing.
• Disables certain features to be accessible depending on user status.
• Does not always adhere to set protocols or standards made for specific data input.

Incentivized

We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.

Incentivized

Thermo Fisher Scientific LIMS is fantastic in that it has a wide range to store and change data regarding instrumentation, reagents, equipment, materials, and testing layouts. Information can be backed up for quite some time, which is great in the instance that data needs to be pulled immediately, regardless when it was last accessed. It also enables testing to follow a better flow through following the way in which the set up is displayed within the LIMS system.

Incentivized

• This software has allowed us to continue to grow.
• We can output 20% more samples that we did with our old system

Incentivized

• Decreased the number or employees needed within certain departments due to effectiveness and efficiency.
• Although mostly beneficial, there were times in which the system caused the company to lose out on money by wasting time to wait for the system to reboot or entire loss of data.
• Enabled data to be seen and sent to various departments faster than paperwork.

Incentivized