KYP.ai vs. OutSystems

Very well suited for shared services and BPO/BPM service providers.

OutSystems excels with building web interfaces fast and lends itself to custom integrations written in .Net. Most anything can be brought in given this ability to be extended. One of the drawbacks to the speed of development is that most quality control teams become quickly overwhelmed and may be unable to keep up.

Incentivized

• Very easy to deploy into the environment
• Tracking of all PC based activities
• Excellent customer support

• Deployment management – OutSystems has a built in robust, multi-environment deployment system that helps ensures the clean and error free deployment of applications through the development, testing and production product lifecycle
• Rapid application development – Through the low code, graphical development environment you can develop applications far quicker than with more traditional development environments
• Cross platform mobile development – OutSystems handle the development and building of mobile application for both iOS and Android in a simple streamlined way that removes 90% of the problems normally associated with multi platform development

Incentivized

• Ability to track activities that are done not on the tracked PC (requires manual tracking)

• The platform controls all the parts. While great for development and overall maintenance, it could lead to discussions with your DBA (who has to trust the platform). As a developer I love the platform, as a DBA I would like more control.
• By making software development model driven using flows, you are forced to rethink the way of programming. It makes it easier, but sometimes the way of working leads to code which could be optimized (standard problem in model based software development).
• Most of the code is generated, so the technical knowledge of the inner working of coding are not Essentials. This could lead to degration of this knowlegde. As part of this, most technologies will only be used when OutSystems supports it. They do a good job on implementing these things. But things like Node.js would be nice.

We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.

OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.

Incentivized

The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.

Excellent material full of hands on that improve the understanding of the platform.

The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.

In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.

Incentivized

Much easier to deploy, much less overhead when getting to the first install, certain features that are not available in other products (process mining). While KYP.ai is not a work force planning tool, it provides a great baseline product for operations tracking and management. There are enough insights to take operations to the next level.

Totally different products of cource. Sitecore is best suited for full fledged websites with extensive support for analytics. OutSystems for modular business processes with a UI. Hence, there is no overlap. But even for small websites, or even landingpages, I would recommend OutSystems, with a custom made analytics part or a plugin.

Incentivized

• Getting away from manual tracking to fully digital measurement, eliminating errors and subjectivity
• Ability to optimize operator utilization and process throughputs

• The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
• OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.

Incentivized