TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KPI6.com Srl

    N/A
    Enterprise companies (1,001+ employees)
    KPI6 is a Software as a Service solution suite that large brands, agencies, and media centers can use to understand consumers, identify their needs and define audiences. KPI6 analyzes a multitude of User Generated Content, owned media and earned media, coming from the main social networks (Twitter, Facebook, Instagram), to provide insights that a company needs for brand reputation, competitive intelligence, trend detection, audience &…

    $15,000

    per year

    Lyssna

    Score7.5 out of 10
    N/ALyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…

    $0

    per month per seat

    Pricing
    KPI6.com SrlLyssna
    Editions & Modules
    No answers on this topic
    Free
    $0
    3 seats included
    Basic
    $89
    per month 3 seats included, maximum 10 seats
    Pro
    $199
    per month 3 seats included, maximum 15 seats
    Enterprise
    Contact Sales
    custom seats
    Offerings
    Pricing Offerings
    KPI6.com SrlLyssna
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,114No setup fee
    Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.
    More Pricing Information
    Best Alternatives
    KPI6.com SrlLyssna
    Small Businesses
    Qualtrics
    Score7.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualtrics
    Score7.1 out of 10
    Dovetail
    Score8.3 out of 10
    Enterprises
    Qualtrics
    Score7.1 out of 10
    Optimal
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KPI6.com SrlLyssna
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    KPI6.com SrlLyssna
    Likelihood to Recommend
    KPI6.com Srl
    No answers on this topic
    Lyssna
    UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
    Incentivized
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    Pros
    KPI6.com Srl
    No answers on this topic
    Lyssna
    • Rapid user feedback
    • Demographic targeting
    • Well presented results
    • Easy to use
    • Relatively inexpensive
    Incentivized
    Read full review
    Cons
    KPI6.com Srl
    No answers on this topic
    Lyssna
    • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
    • Bring back the navigation test type
    • Add additional test types
    Incentivized
    Read full review
    Usability
    KPI6.com Srl
    No answers on this topic
    Lyssna
    Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
    Incentivized
    Read full review
    Alternatives Considered
    KPI6.com Srl
    No answers on this topic
    Lyssna
    UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
    Incentivized
    Read full review
    Return on Investment
    KPI6.com Srl
    No answers on this topic
    Lyssna
    • Increase in testing frequency per quarter.
    • Increase in approved projects for developments.
    • Few reverts per project.
    Incentivized
    Read full review
    ScreenShots

    KPI6.com Srl Screenshots

    Screenshot of This is an overview of a research within the social listening license. The image shows global insights about n° of conversations, its sentiment trend over time, the emotion bar chart, a global heatmap and other crucial insights about FerragamoScreenshot of This is an audience profiling overview. Here you can see a segment of users classified by interests, age, gender and languages.
Each main interest allows you to explore a 360° tassonomy of interest and entitiesScreenshot of This is a Polygons overview. Polygons is a proprietary technology that helps to represent up to 500 dimensions of two or more audiences in a bidimensional visualization in order to compare them in terms of affinity among interests and demographycs

    Lyssna Screenshots

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