Koncert

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Koncert
Score 8.3 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Pricing
Koncert
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Koncert
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Koncert
Features
Koncert
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Koncert
8.4
Ratings
15% above category average
Contact preview8.10 Ratings
Dialer-CRM integration8.40 Ratings
Call notes & tags8.50 Ratings
Automatic call logging8.50 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Koncert
8.7
Ratings
13% above category average
Outbound dialing9.00 Ratings
Custom caller ID9.30 Ratings
Click-to-call9.40 Ratings
Recorded voicemail drop8.30 Ratings
Dialer contact import8.40 Ratings
Campaign & list management8.00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Koncert
8.5
Ratings
12% above category average
Follow-up calls8.40 Ratings
Dialer reporting & analytics7.00 Ratings
Dialer compliance10.00 Ratings
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Koncert
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User Ratings
Koncert
Likelihood to Recommend
8.2
(0 ratings)
User Testimonials
Koncert
Likelihood to Recommend
It is well suited for representatives that like to do some 'call prep' because they can call from within the Lead/Contact record in the CRM. It is less appropriate for reps that are most concerned with 'speed'; there are other tools (including ones offered by ConnectLeader) that are much faster than Click Dialer.
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Pros
  • Allows you to dial directly from Salesforce without having to dial the numbers by hand.
  • You can choose from custom numbers based on the area you're calling, so you can use a local phone number which could increase your connect rate.
  • Outstanding customer support. Any issues are solved or looked into immediately by their staff.
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Cons
  • We wanted integration with a sales enablement tool like Salesloft so that we could track where a prospect was in a cadence. For instance, we'd call on some people, have conversations, and have to stop to remove them from the list we were working through. Had we had integration, we would've been able to know that prospect had a conversation with one of our reps, and not lose time combing through the lists after the fact.
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Alternatives Considered
We looked at ConnectAndSell, but preferred the pricing structure of CL CD. It just worked better for us, made more sense, and was cleaner.
We also liked some of the functionality on CL CD that we didn't feel we could find inside of C&S. They were mostly equal, but pricing was bigger determining factor, followed by some basic functionality (contact preview, etc....).
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Return on Investment
  • Increases efficiency and makes it possible to make more calls in a given time frame.
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Koncert Remote Coach Feature - Remote Coach® is a feature within all five of Koncert’s Dialer Platforms.Screenshot of Koncert AI Dialer Analytics